Jolene Lozano
Operations supervisor
Lubbock, TX 79416
*********@*****.***
I am a very dedicated employee who works well independently. My goal is to excel at any position I am placed in. I am proficient and very detail oriented which I believe makes me an asset to any employer. I have 13 years of combined knowledge in logistics ranging from clerical to outbound and inbound operations.
Authorized to work in the US for any employer
Work Experience
Operations Supervisor
AAA Cooper Transportation - Lubbock, TX
August 2017 to Present
• Plan routes for 8-10 city drivers
• Plan inbound break trailers by priority and route departures while maintaining company set goals
• dispatching throughout the day for pick up coverage
• work and maintain os&d screens/freight
• set appointments
• coordinate maintenance on all equipment
• Ensure hazmat loads have the correct placards
• filing of daily reports and work orders
• Approve vacation/days off
• any other duties needed to cover management being out of office Office Assistant
AAA Cooper Transport
June 2012 to August 2017
• Handle OS&D
• Assist customers with any inquiries regarding services
• Handle dock drop off printing BOL and Barcodes
• Billing outbound orders
• Dispatch drivers
• Contact customers in collections
• Rate quotes for inbound/outbound shipments
• Daily reports
• Close outbound loads
Certified Nursing Assistant/ Unit Secretary
Covenant Hospital
December 2010 to November 2011
Monitor vital signs of patients
* Ensure comfortable stay within hospital
* Enter doctors orders for testing and lab work
Office Assistant
Fed Ex National
June 2010 to December 2010
Handled over good and shortage investigations
* Worked daily reports
* Organized and Maintained daily paperwork, and appointments Office Assistant
Averitt Express
July 2006 to November 2009
8/03-5/05 PT
• Closed daily routes for drivers
• Investigated claims, handled over goods and shortages
• Completed daily cash report with deposit
Customer Service Representative
Cingular Wireless
March 1999 to June 2003
Answer inbound calls
* Assist customer with billing issues
* Selected for billing rerate team
* 10-key by touch Typing 65 wpm
* Filling Customer Service
* Copying/Fax Working reports
* Multi phone lines Word/Excel
Matthews Jr High
SPC Nursing School
1995 to 1995
8/10-4/11, 8/11-5/12
Education
High school or equivalent
Skills
• Logistics
• Order Entry
• 10 Key Data Entry
• Multi-line Phone Systems
• Microsoft Word
• Freight Experience
• Organizational skills
• Customer service
• Warehouse supervisor experience
• Forklift
• Office experience (10+ years)
Additional Information
References:
Leah Spelce- Previous manager- 806-***-****
Angela Keen-Previous employee-806-***-****