Certified Ophthalmic Assistant with 18+ Years Experience
Resume:
Donna Lowe
Certified Ophthalmic Assistant
864-***-**** **************@*****.*** Easley, SC 29642
PROFESSIONAL SUMMARY
I have over eighteen years experience working in Ophthalmology and have been a Certified Ophthalmic Assistant for seventeen of those years. Working with patients and providing them efficient care while building a rapport with them is my passion. It is extremely important that I provide the best experience possible for every patient while they are with me. I am aware that I am representing the company that I am working for and strive to make every patient feel safe and confident that their eyes are being well taken care of. Some of my strengths include being a hard worker who is highly motivated, loyal, and dependable with a commitment to comply with HIPAA regulations and provide superior skills. Thank you for taking the time to review my resume. I am excited and hopeful to become a part of your team. I look forward to hearing from you soon.
SKILLS
Patient Relations Medical History Documentation Pupil Evaluation Multitasking Abilities Supply Restocking Tonometry Proficiency Reliability Effective Communication Medication Administration Professional Demeanor Attention to Detail Amsler grid testing Physician support Patient Care Visual field testing Phoropter Operation Chart documentation Optical Coherence Tomography Ophthalmic Imaging Patient Scheduling Equipment Calibration Motivation and Initiative Surgical Assisting Eye Pressure Monitoring Corneal Topography Medical History Taking Color vision testing Lensometry Proficiency Teamwork and Collaboration Color vision assessment Manual refractions Instrument Sterilization Fundus Photography EXPERIENCE
CERTIFIED OPHTHALMIC ASSISTANT, Easley, SC
Jervey Eye Group, March 2006-Present
• Maintained strict confidentiality at all times regarding patient information.
• Assisted in managing inventory levels of supplies and medications used in the clinic.
• Instructed patients on contact lens insertion, removal, cleaning, and maintenance techniques.
• Adhered to high standards of safety protocols while handling medical equipment in a clinical setting.
• Documented detailed patient histories prior to treatment sessions.
• Conducted post-operative examinations on cataract surgery patients. Proficiently operated slit lamps, tonometers, and other ophthalmic equipment to diagnose and treat eye conditions.
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• Practiced sterile technique when administering topical anesthetics or assisting with surgeries.
• Maintained patient records accurately and up-to-date in accordance with HIPAA regulations.
• Performed visual field tests to detect any abnormalities or changes in sight patterns.
• Provided assistance to the ophthalmologist during surgery by preparing instruments and solutions as needed.
• Demonstrated excellent communication skills to effectively educate patients on proper care of their eyes.
• Interviewed patients to document ocular and medical histories.
• Applied drops to anesthetize, dilate or medicate eyes.
• Administered topical medications or diagnostic drugs as required by provider for testing or treatment.
• Checked condition of patients' eyes by observing pupils, muscle and visual acuity.
• Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
• Scheduled diagnostic testing and referrals to various medical physicians.
• Conducted visual field tests to measure field of vision.
• Measured near, distance, pinhole, or dynamic visual acuity.
• Took and documented patients' medical histories.
• Assisted patients to insert and remove contact lenses.
• Maintained ophthalmic instruments and equipment.
• Measured and recorded lens power using lensometers.
• Assisted physicians in performing ophthalmic procedures, including surgery.
• Sterilized ophthalmic and surgical instruments.
• Called patients to inquire about post-operative status and recovery.
• Measured function of eye muscles.
• Assisted patients to select eyewear.
• Administered topical ophthalmic and oral medications.
• Conducted binocular disparity tests to assess depth perception.
• Adjusted and made minor repairs to spectacles and eyeglasses. TEAM COORDINATOR, Pickens, SC
St. Jude Medical, March 1996-March 2006
• Collaborated with senior management to develop solutions for complex problems faced by the team. Developed and implemented effective communication strategies to ensure team members were informed of changes in project plans.
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• Implemented innovative methods to improve workflow processes within the department.
• Ensured that all safety regulations were met at all times during work hours.
• Researched best practices in order to provide better customer service experiences.
• Maintained accurate records of all tasks assigned to each team member.
• Facilitated weekly team meetings to discuss progress, action items and potential roadblocks.
• Assisted in developing strategies for meeting deadlines and objectives set by management.
• Monitored the performance of teams and provided guidance for improvement.
• Coordinated with other departments to ensure smooth functioning of projects.
• Supervised assemblers and train employees on job procedures.
• Performed quality checks on products and parts.
• Monitored production output levels throughout shift.
• Participated in safety meetings to promote a safe work environment.
• Communicated team production level to management. CASHIER, Clemson, SC
Hardee's, April 1993-March 1996
• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
• Built and maintained positive working relationships with co-workers.
• Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
• Provided excellent customer service by greeting customers and offering assistance.
• Helped restock shelves when necessary to maintain an organized display area.
• Developed strong customer service skills by providing efficient and accurate service.
• Accurately processed customer payments using cash, credit cards, and checks.
• Provided efficient and courteous service to customers.
• Developed strong customer relationships to support satisfaction and loyalty. EDUCATION
OPHTHALMIC ASSISTANT PROGRAM, Greenville, SC
Greenville Tech Buck Mickel School, 2006
BUSINESS MANAGEMENT, Pendleton, SC
Tri-County Tech, 1997
HIGH SCHOOL DIPLOMA, Liberty, SC
Liberty High School, 1995
CERTIFICATIONS
Certified Opthalmic Assistant ID#165961 expires June 30, 2025
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REFERENCES
VICTORIA MAYFIELD Jervey Eye Group
Office Manager Current Office Manager
*********@******.***
DAVID BOWDEN Jervey Eye Group (Retired)
Ophthalmologist Former Co-worker
*********@***.***
SELENE WRIGHT Edward Jones
Branch Office Administrator Former Co-worker
**************@***.***
TERRI AIKEN Jervey Eye Group
Optical Manager (Retired) Former Co-worker
**********@*****.***
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