SONYA
GONZALES
***************@*****.***
Shafter, CA 93263
Dynamic professional with extensive experience as a Receptionist at Amit Shah, excelling in organization and client relations. Proven ability to enhance office efficiency through effective appointment scheduling and meticulous record management. Recognized for fostering a welcoming environment and ensuring seamless communication, contributing to a positive visitor experience.
PROFESSIONAL SUMMARY
SKILLS
• Organization skills
• Time management
• Telephone skills
• Data entry
• Customer/Client relations
• Appointment scheduling
• Greeting and seating clients
• File management
• Record preparation
• Attention to detail
• Call answering and routing
East Bakersfield High
Bakersfield, CA
High School Diploma
EDUCATION
Amit Shah - Receptionist
Bakersfield • 05/2013 - 12/2025
Bakersfield City School District - Bus Monitor
Bakersfield, CA • 02/2003 - 02/2011
Bakersfield City School District - Assistant Teacher Bakersfield, CA • 01/2000 - 02/2003
WORK HISTORY
Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
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Maintained organized filing system for client records and correspondence.
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Assisted in answering multi-line phone system, directing calls to appropriate personnel.
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Coordinated office supplies inventory, facilitating timely restocking to support daily functions.
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Answered phone promptly and directed incoming calls to correct offices.
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Kept reception area clean and neat to give visitors positive first impression.
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Handled cash transactions and maintained sales and payments records accurately.
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Ensured student safety during transportation by monitoring behavior and enforcing safety protocols.
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Communicated effectively with drivers and school staff to coordinate timely pickups and drop-offs.
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Assisted students with disabilities, providing necessary support for a comfortable travel experience.
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Educated students on bus safety rules and appropriate conduct to foster a respectful environment.
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Developed and implemented lesson plans to enhance student engagement and learning outcomes.
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Collaborated with lead teacher to assess student progress and adapt instructional strategies accordingly.
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Facilitated group activities to promote teamwork and social skills among students.
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Mentored new assistant teachers on classroom management and educational best practices.
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• Supervised recess, lunch and daily student intake and dismissal.