Delivery Driver with Strong Customer Focus

Elvia Mendez

*** ****** ** ******, ** ***** 540-***-**** *************@*****.*** WWW: Bold Profile Dynamic delivery professional with a clean driving record and a positive attitude, recognized for enhancing customer satisfaction at Uber Eats. Proven ability to navigate efficiently and manage time effectively, ensuring timely deliveries. Strong teamwork and problem-solving skills contribute to a reliable and dependable service experience.

• Positive attitude • Customer service

• Valid Driver's license • Teamwork and collaboration

• Attention to detail • Time management

• Dependable and reliable • Punctual and reliable

• Problem-solving • Time management skills

• Loading and unloading • Clean driving record

• GPS and route planning • GPS navigation

• Heavy lifting • Order picking and processing

• Delivery scheduling • Stocking and inventory

• Shipping and packaging

Delivery Driver, 2024 - 2026

Uber Eats – Front Royal, VA

• Navigated local routes efficiently to ensure timely deliveries.

• Loaded and unloaded packages while adhering to safety protocols.

• Communicated with customers to confirm delivery details and address inquiries.

• Maintained vehicle cleanliness and conducted routine inspections for safety compliance.

• Adapted quickly to changing delivery demands and traffic conditions.

• Completed necessary documentation for deliveries accurately and promptly. Professional Summary

Skills

Work History

• Delivered packages to customer doorsteps and business offices.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products. Server, 2025 - 2025

Olive Garden – Front Royal, VA

• Provided excellent customer service by promptly taking orders and addressing guest inquiries.

• Assisted in maintaining cleanliness and organization of dining area, ensuring a welcoming atmosphere.

• Learned menu offerings and daily specials to effectively communicate with guests about food options.

• Supported team members during busy shifts by delivering food and beverages efficiently.

• Collaborated with kitchen staff to ensure timely meal preparation and order accuracy.

• Adapted quickly to changing priorities during peak dining hours, demonstrating flexibility under pressure. Participated in training sessions to enhance knowledge of restaurant operations and customer service techniques.

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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Worked with POS system to place orders, manage bills, and handle complimentary items. Shopper, 2024 - 2025

Spark – Front Royal, VA

• Selected and organized products based on customer preferences and store layouts.

• Ensured accuracy in product scanning and checkout processes for efficient transactions.

• Collaborated with team members to maintain stock levels and optimize inventory management.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly. Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

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• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes. High School Diploma: 06/2017

Golden Valley High School - Merced, CA

Spanish

Full Professional

Education

Languages

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