Remote Customer Support Specialist Applicant
Resume:
EXPERIENCE
Sales Associate
December **** - Present Royal Farm, Hanover,
Pennsylvania
Customer Service Representative
June 1996 - September 2022 All State Plumbing, Finksburg, Maryland
Established a positive rapport with customers by delivering friendly, personalized service.
•
Generated sales reports and tracked customer data to ensure sales goals were met.
•
Handled customer complaints and inquiries in a courteous and efficient manner.
•
Recorded details of inquiries or complaints to maintain up-to- date records of customer interactions and transactions.
•
Addressed customers courteously using suitable methods and problem-solving skills.
•
Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
•
Followed up with customers regarding product functionality and overall satisfaction.
•
Responded to telephone inquiries and complaints following standard operating procedures.
•
EDUCATION
High School Diploma
June 1996
Old Mill Senior High School, Millersville, MD
SKILLS
• Money Handling
• Money Transfer Systems
• Stocking and Replenishing
CONTACT
***********@*****.***
Hanover, Pennsylvania 17331
08/01/1978
CAREER OBJECTIVE
Adaptable student with knowledge
of account development, brand
management, and client relations.
Aiming to leverage my abilities to
successfully fill the vacancy on your
team. Frequently praised for
teamwork by my peers, I can be
relied upon to help your team
achieve its goals.
Committed professional with
experience in customer service and
sales in the retail industry. Skilled in
upselling, cross-selling, and
merchandising. Highly organized and
detail-oriented with excellent
communication skills.
Highly motivated worker with
experience in a fast-paced retail
environment. Proven track record of
exceeding sales goals and driving
customer satisfaction. Skilled in
providing excellent customer service,
MICHELLE WISSEL
CUSTOMER SERVICE REPRESENTATIVE
• Guest Relations
• Customer Service
• Verbal Communication
• Cash Register Operation
• Social Perceptiveness
• Excellent People Skills
• Adapt to Diverse Groups
REFERENCES
References available upon request
upselling products, and developing
relationships with customers.
Contact this candidate