Production Operator with 15+ Years Experience in Manufacturing
Resume:
Jennifer Jones
Production Operator
Austin, TX **724
******************@*****.***
Professional Summary
15+ years of experience in fields of production, product testing, shipping and receiving, administrative coordination, and customer service. Detailed-oriented to ensure production specifications and quality standards are met. Utilize interpersonal communication skills with both staff and clients to promote effective.
Authorized to work in the US for any employer
Work Experience
Beauty Sales and Production
Queenz Beauty Salon-Austin, TX
March 2007 to Present
• Production, installation, and styling of beauty products for diverse clients
• Keep detailed records and conduct financial transactions for services
• Evaluate client needs through communication and documentation Warehouse Associate
Aerotech/ Flextronics-Austin, TX
December 2024 to October 2025
Pick an put away products that are needed for the machines Machine Operator
Balance Staffing/ infineon-Austin, TX
February 2024 to November 2024
I was in charge of several machines making sure they run properly loaded programs and fixing anything if it was to mess up
• Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly
• Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
• Maintained accurate records of production output, downtime, and quality control checks Assembler
HBPO Plastic Omnium Modules/Randstad Staffing-Austin, TX September 2023 to December 2023
• Assembled and organized vehicle parts
• Maintained quality control and repaired or reported defective materials
• Identify defects according to specifications and production labels Material Handler
NXP/Randstad Staffing-Austin, TX
June 2021 to December 2021
• Performed basic processes of wafer production such as baking, aligning, inspecting, etching, and cleaning
• Ensured proper quality of product and provided reports to management
• Followed cleanroom safety and dress policies
Assembler
Ultra Clean Technology/Randstad Staffing-Austin, TX March 2020 to May 2020
• Produced components for technology devices with use of hand tools
• Prepared and studied instructions, specifications, and lists to produce quality products in timely manner
• Ensured quality standards are met through testing and maintenance Production Operator
Genesis/ TMD Staffing-Austin, TX
January 2015 to March 2015
• Produced, tracked, and shipped calendars
• Conducted quality control and corrected mistakes in timely manner
• Assembled boxes, printed labels, and packed products to prepare for shipment
• Collected, tracked, filed, and distributed materials or documents for various departments Production Operator
TMD Staffing-Austin, TX
January 2015 to March 2015
Production of calendars, count and stacked calendars
• Track materials removed from files to ensure that borrowed files are returned.
• Gather materials to be filed from departments or employees.
• Packaged into boxes, placed boxes onto pallets for shipment Cell Phone Tester
TMD Staffing-Austin, TX
March 2014 to October 2014
• Conducted quality control of cell phones and repaired as needed
• Cleaned materials with safe use of cleaning solutions, air hoses, and cloth
• Read and interpreted drawings, diagrams, specifications, and reports to determine material requirements or assembly instructions
• Programmed phone with new information using detailed instructions Program Burn Technician
Keystaff Staffing-Austin, TX
March 2012 to April 2013
• Programmed software on disk drives, computers, and iPads
• Sorted, labelled, and distributed freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
Program Burn Technician
Keystaff Staffing-Austin, TX
March 2012 to April 2013
Load software on disk drives, computers, and iPads.
• Label and box components after programming
• Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
• Sort cargo before loading and unloading, returned box to line for shipment File Clerk
Aaron’s Furniture Company Inc. /TMD Staffing-Austin, TX January 2012 to March 2012
• Compiled and maintained personnel records, record employee information, such as personal data; compensation, benefits, attendance; performance reviews or evaluations; and termination date and reason
• Examined employee files to answer inquiries and provide information to authorized personnel
• Prepared and filed reports for company review with detailed review File Clerk
Arron's Inc. /TMD Staffing-Austin, TX
January 2012 to March 2012
Compile and maintain personnel records, record employee information, such as personal data; compensation, benefits, attendance; performance reviews or evaluations; and termination date and reason.
• Examine employee files to answer inquiries and provide information to authorized personnel.
• Prepare and file reports for company review.
File Clerk
McCliffe Vending-Texas
June 2010 to July 2011
• Keep records of materials filed or removed, using logbooks or computers.
• Added new material to file records or create new records as necessary.
• Performed general office duties such as typing, operating office machines, and sorting mail.
• Tracked materials removed from files to ensure that borrowed files are returned.
• Gathered materials to be filed from departments or employees.
• Sorted or classified information and materials according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
• Located and retrieved information from files in response to requests from authorized users.
• Assigned and recorded or stamp identification numbers or codes to index materials for filing. File Clerk
McCliffe Vending-Austin, TX
June 2010 to July 2011
Keep records of materials filed or removed, using logbooks or computers.
• Add new material to file records or create new records as necessary.
• Perform general office duties such as typing, operating office machines, and sorting mail.
• Track materials removed from files to ensure that borrowed files are returned.
• Gather materials to be filed from departments or employees. Customer Service Representative
Dell Computer Inc.-Austin, TX
March 2010 to April 2010
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Customer Service Representative
Dell Computer Inc-Austin, TX
March 2010 to April 2010
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation. Production Clerk
America Skilled Personnel-Austin, TX
February 2001 to June 2008
• Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
• Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
• Confer with department supervisors or other personnel to assess progress and discuss needed changes.
• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
• Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
• Record production data, including volume produced, consumption of raw materials, or quality control measures.
• Requisition and maintain inventories of materials or supplies necessary to meet production demands.
• Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
• Distribute production schedules or work orders to departments.
• Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed. Production Clerk
America Skilled Personnel-Austin, TX
February 2001 to June 2008
Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
• Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
• Confer with department supervisors or other personnel to assess progress and discuss needed changes.
• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
• Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
• Record production data, including volume produced, consumption of raw materials, or quality control measures.
Material Handler
Pro-Tech International-Austin, TX
June 2006 to August 2007
• Attach identifying tags to containers or mark them with identifying information.
• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
• Record numbers of units handled or moved, using daily production sheets or work tickets.
• Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
• Sort cargo before loading and unloading.
• Assemble product containers or crates, using hand tools and precut lumber.
• Load and unload ship cargo, using winches or other hoisting devices.
• Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels.
• Pack containers and re-pack damaged containers.
• Carry needed tools or supplies from storage or trucks and return them after use. Material Handler
America Skilled Personnel-Austin, TX
June 2006 to August 2007
Attach identifying tags to containers or mark them with identifying information.
• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
• Record numbers of units handled or moved, using daily production sheets or work tickets.
• Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
• Sort cargo before loading and unloading.
• Assemble product containers or crates, using hand tools and precut lumber.
• Load and unload ship cargo, using winches or other hoisting devices.
• Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels.
• Pack containers and re-pack damaged containers.
• Carry needed tools or supplies from storage or trucks and return them after use. Photography Assistant
Growing Family, Inc.-Saint Charles, MO
August 2004 to December 2005
• Create prints according to customer specifications and laboratory protocols.
• Examine developed prints for defects, such as broken lines, spots, or blurs.
• Fill tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes.
• Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes.
• Insert processed negatives and prints into envelopes for delivery to customers.
• Load circuit boards, racks or rolls of film, negatives, or printing paper into processing or printing machines.
• Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus (USB) devices.
• Maintain records, such as quantities or types of processing completed, materials used, or customer charges.
• Measure and mix chemicals to prepare solutions for processing, according to formulas.
• Monitor equipment operation to detect malfunctions. Photography Assistant
America Skilled Personnel-Saint Charles, MO
August 2004 to December 2005
Create prints according to customer specifications and laboratory protocols.
• Examine developed prints for defects, such as broken lines, spots, or blurs.
• Fill tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes.
• Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes.
• Insert processed negatives and prints into envelopes for delivery to customers.
• Load circuit boards, racks or rolls of film, negatives, or printing paper into processing or printing machines.
• Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus (USB) devices. Assembly Worker
Dell Computer Inc.-Austin, TX
September 2002 to February 2003
• Inspect or test wiring installations, assemblies, or circuits for resistance factors or for operation and record results.
• Assemble electrical or electronic systems or support structures and install components, units, sub- assemblies, wiring, or assembly casings, using rivets, bolts, soldering or micro-welding equipment.
• Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure conformance to specifications.
• Clean parts, using cleaning solutions, air hoses, and cloths.
• Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, or reports to determine materials requirements or assembly instructions.
• Mark and tag components so that stock inventory can be tracked and identified.
• Position, align, or adjust work pieces or electrical parts to facilitate wiring or assembly.
• Pack finished assemblies for shipment and transport them to storage areas, using hoists or hand-trucks.
• Confer with supervisors or engineers to plan or review work activities or to resolve production problems.
• Explain assembly procedures or techniques to other workers. Sales Associate
KB Toys-Austin, TX
November 1999 to March 2000
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts, maintain records related to sales.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items. Education
High School Diploma
Excel Center High School-Austin, TX
High school diploma
Skills
• Adobe Photoshop
• Assembly Experience
• Prepress
• QuickBooks
• Cleanroom
• Materials Handling
• Microsoft Excel
• Software troubleshooting
• Tractor-trailer
• Shipping & receiving
• Order entry
• Carpentry
• Assembly
• Security
• Construction painting
• Load & unload
• System design
• Research & development
• Schematics
• Sales
• Color theory
• Photography
• Manufacturing
• Background checks
• Lean
• Laboratory techniques
• Productivity software
• E-commerce
• OSHA
• SAP
• Operating heavy equipment
• Windows
• Service technician experience
• Truck driving
• Ability to follow instructions
• CGMP
• Mechanical troubleshooting
• Electrical systems
• Heavy lifting
• Power tools
• Lean manufacturing
• Communication skills
• Forklift
• Mechanical knowledge
• Help desk
• Peripheral devices (Scanners, Printers)
• Adobe InDesign
• Computer literacy
• Microsoft Office
• Commercial driving
• English
• Organizational skills
• AS400
• Coffee experience
• Warehouse experience
• Data center experience
• Analysis skills
• Production and printing machinery
• Customer service
• Cash register
• Computer skills
• Typing
• Climbing
• Computer hardware
• Google Suite
• Tooling
• Driving
• Operations management
• Leadership
• Personal assistant experience
• Order fulfillment
• Telecommunication
• Maintenance
• Data entry
• Attention to detail
• Writing skills
Certifications and Licenses
Driver's License
April 2022 to March 2031
OSHA HAZMAT Hazardous Materials Handling Certification Guard Card
Additional Information
Experienced in the production field. Detailed-oriented as well as effective communicator. Patient, fast leaner and able to work well with others. Always attentive and on time and very dependable. Computer experience and MS-Office Applications.
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