Dynamic Customer-Focused Remote Hospitality Professional

JUSTIN BOBB

** ******** **** *****, **********

1-868-***-**** ******.*****@******.***

Professional Summary

Motivated and detail-oriented professional with experience in healthcare support and hospitality customer service. Known for strong communication skills, organization, and the ability to manage multiple responsibilities in fast-paced environments. Skilled in assisting clients, coordinating services, maintaining accurate records, and delivering high-quality customer experiences. Eager to contribute to a remote team by providing reliable planning support and exceptional client care.

Core Skills

Customer Service & Client Support

Strong Written and Verbal Communication

Organization & Attention to Detail

Booking Coordination & Record Management

Problem Solving & Time Management

Microsoft Office & Basic Computer Proficiency

Team Collaboration & Professionalism

Ability to Multitask and Meet Deadlines

Work Experience

Smoke House TT

Manager June 2025 – Present

Supervise daily operations, ensuring consistent service quality, organization, and customer satisfaction.

Train, schedule, and coordinate staff to maintain efficient workflow and timely service delivery.

Maintain accurate inventory, production records, and operational documentation.

Communicate with team members and management to relay updates, resolve issues, and support planning.

Monitor quality standards, hygiene, and presentation to uphold company expectations.

South West Regional Health Authority (SWRHA)

Medical Orderly July 2019 – June 2025

Coordinate patient transport and scheduling across hospital departments, ensuring accuracy and efficiency.

Communicate with medical staff and patients to support smooth service delivery and address needs promptly.

Maintain clear records and follow established procedures for safety and organization.

Assist with patient care, positioning, and preparation before and after procedures.

Demonstrate reliability, teamwork, and professionalism in high-pressure situations.

Dachin Food Services (Trinidad) Ltd. – Ruby Tuesday / Jaxx International Grill

Server December 2016 – July 2019

Delivered attentive customer service, resolved guest concerns, and ensured positive dining experiences.

Managed orders, processed payments accurately, and maintained organized service flow.

Promoted menu items and provided knowledgeable recommendations based on customer preferences.

Trained new staff members and supported team efficiency during busy shifts.

Maintained cleanliness and compliance with health and safety standards.

Education & Training

Occupational Health and Safety – Synergy Training Institute Ltd. (2020)

CSEC – San Fernando West Secondary (2016)

General Office Administration – Level 1

Principles of Business – Grade 3

English A – Grade 3

Integrated Science – Grade 4

Social Studies – Grade 4

Mathematics – Grade 5

Pan Minors Music Literacy Level 1 – University of the West Indies, St. Augustine (2013)

Additional Strengths

Experience supporting clients in care-focused and service-oriented environments

Strong interpersonal approach that builds trust and satisfaction

Comfortable working independently in structured and remote settings

Reliable, adaptable, and committed to high-quality service delivery

References

Available upon request.

Contact this candidate