Versatile Operations and Customer Service Professional

Santosh Poudel

Address: Brantford (N*T *Z*), ON, Canada

Email: **************@*****.***

Phone: +1-437-***-****

LinkedIn: https://www.linkedin.com/in/santosh-poudel-04a72a289/

Summary

Hardworking and reliable individual with strong communication, organizational, and teamwork skills. Able to quickly learn new tasks, manage multiple responsibilities, and maintain high accuracy in fast-paced environments. Demonstrates punctuality, adaptability, and a strong commitment to safety and quality work.

Experience

Landscaping Assistant – CS Landscaping Corp Toronto, ON

- Assisted with residential, commercial, and roadside grass trimming services

- Operated landscaping tools and equipment while following safety protocols

- Supported hardscaping, site preparation, and general grounds maintenance

- Worked effectively in a team to complete outdoor projects on schedule

Machine Operator – Crumb Rubber Manufacturer Brantford, ON (Jan 2024 – Present)

- Operated various machinery following technical specifications

- Maintained accuracy and attention to detail during production processes

- Identified and resolved minor operational issues

- Worked independently and collaboratively to meet production targets

Package Handler

- Loaded and unloaded packages to ensure timely processing

- Sorted and tracked shipments using scanning technology

- Maintained accurate labeling and documentation

- Followed safety procedures and met daily productivity targets

Front Desk Assistance & Package Handler – Nepal Can Move Kathmandu, Nepal (Dec 2022 – Apr 2023)

- Assisted customers via phone, email, and social media

- Resolved service issues and escalated complex cases appropriately

- Sorted and processed packages efficiently, reducing errors by 10%

- Improved inventory accuracy and ensured safe handling of items

Education

Conestoga College

Postgraduate Degree – Mental Health and Substance Use

Management in Community Services

Skills

Skilled in landscaping, roadside grass trimming, machine operation, and package handling with attention to detail and quality control. Knowledgeable in workplace safety, PPE use, and hazard awareness. Strong in time management, teamwork, communication, customer service, and able to work independently in fast-paced environments. Reliable, punctual, and adaptable with a strong work ethic.

Licenses & Certifications

Valid G2 Driver’s License

PTE Certification

Availability

Available full-time, Sunday through Saturday

References

Noreen E. Whetton – Financial Advisor (Retired), Brantford, ON 519-***-****

Jeanne Roberts – Physiotherapist (Retired), Brantford, ON 519-***-****

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