Logistics and Customer Service Professional Resume

Savannah Guilliams

Roanoke, VA *****

*******************@*****.***

+1-540-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Logistics Coordinator

Gregory Pallet & Lumber LLC-Roanoke, VA

June 2023 to Present

• Payroll

• Accounts payable

• Manage all incoming calls and emails

• Assist with scheduling drivers

• Manage all incoming orders, schedule orders, schedule pick ups. DSP (Direct Support Professional)

RHA Health Services-New Bern, NC

January 2022 to June 2023

1. Checks/Changes

2. Feeding

3. Bathing

4. Clothing

5. Turning every 2-4/hrs (night shift)

Customer Service Representative

Anthem Blue Cross BlueShield-Roanoke, VA

August 2021 to January 2022

1. Answer inbound calls

2. Making outbound calls for follow ups

3. Logging tickets

4. Mailing out letters

5. Medicare supplement support

Veterinary Assistant

Noah's Ark Animal Hospital-Boones Mill, VA

July 2017 to April 2021

• Volunteer Work

• Clean out cages

• Bathe animals

• Help with vaccines

• Checking in customers

• Answering calls

CSR - Customer Service Representative

Delta Dental Of Virginia-Roanoke, VA

October 2020 to March 2021

• Answering phones, explaining breakdown of dental claim to Providers, and Subscribers. Reviewing X- Rays, Faxing EOB's to Providers, filing claims.

• This was a Temp position.

Customer Service Representative

Randstad (Anthem)-Roanoke, VA

January 2020 to March 2020

Temp from 1/6/2020-3/31/2020

Sales Associate/Customer Service

Sprint-Roanoke-VA

January 2016 to April 2019

• Managed customer accounts

• Greeted customers

Education

Bachelor's degree in Criminal Justice

University of Phoenix-Online Campus-Remote

June 2016 to August 2021

Eastern Montgomery High School

Skills

• VoIP

• Organizational skills

• Management

• System administration

• Account management

• DHCP

• Microsoft Windows Server

• Administrative experience

• Filing

• Operating systems

• Computer networking

• Microsoft Office

• Veterinary assistant

• Network Support

• Leadership

• Electrical experience

• Veterinary experience

• Accounting (2 years)

• Microsoft Powerpoint

• Computer operation

• Live chat

• Sales

• Microsoft Excel

• Microsoft Office (5 years)

• Active Directory

• DNS

• Data entry

• Communication skills

• Windows

• PowerShell

• Customer support

• LAN

• Network Administration

• Linux

• VMWare

• Medical imaging

• Cold calling

• Medication administration

• Medicare

• Banking

• Microsoft Exchange

• Customer service

• Cash handling

• Cashiering

• TCP/IP

• QuickBooks (5 Years)

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