Inspection Officer - Process & Client Relations Expert
Resume:
PROFESSIONAL SUMMARY
Accomplished Inspection Officer at PWAN GROUP, leveraging
analytical skills and attention to detail to enhance inspection accuracy by 20%. Proven track record in fostering client relationships and promoting continuous improvement. Adept in project management and team collaboration, ensuring high-quality service delivery and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
WORK HISTORY
Inspection Officer, 03/2025 - Current
PWAN GROUP, Corporate Office KM 25, Lekki-Epe Expressway After Lagos Business School
14 Frank Street Agboju
Amuwo, Lagos, 102102 Lagos
*************@*****.***
SKILLS
JOLLY OWHOFASA
ONORIODE
Improved delivery efficiency by planning and executing optimized route strategies.
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• Coordinated adjustments and managed delays proactively. Established enduring client connections via consistent professional interactions.
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Enhanced customer satisfaction through timely deliveries and clear communication with clients.
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Performed comprehensive audits of internal systems to identify areas requiring increased scrutiny or process improvements during inspections.
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Reduced safety hazards by conducting thorough inspections and identifying potential risks.
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Established strong relationships with clients, fostering trust in our organization''s ability to deliver high-quality inspections consistently.
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Maintained detailed records, ensuring accurate documentation of all inspection results.
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• Analytical and Critical Thinking
• Cultural Awareness
• Attention to Detail
• Planning and Coordination
• Excellent Communication
• Teambuilding
• Active Listening
• Self-Motivated
• Project Management
• Defensive driver training
• Commercial driving
• Lift up to 50 pounds
Class G Commercial Driver's
License
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Transportation activity
management
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• Performance maximization
• Logistics Management
• Cost control and tracking
• Budget planning
• Loading and unloading
• Warehouse Logistics
• Safety regulations implementation
• Service standard compliance
• Administrative support
• Creative problem solving
• MS Office expert
• Customer Relation
• Clean driving record
• Stakeholder engagement
• Blueprint reading
• Quality control
• Investigative research
• Documentation preparation
• Continuous improvement
• Project management
• Report writing
• Performance evaluation
• Risk management
• Business management
• Project coordination
• Process improvements
• Legal compliance
Garbage Truck Driver, 11/2024 - 03/2025
Onyia waste connection, Asaba, Nigeria
Truck Driver, 01/2014 - 11/2024
Kofi transportation, Accra Ghana
Enhanced inspection accuracy by implementing standardized procedures and guidelines.
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Collaborated with cross-functional teams to address and resolve inspection-related issues.
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Streamlined communication between departments, facilitating timely updates on inspection progress.
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Supported management efforts in setting performance goals for the department while providing ongoing feedback on progress towards those objectives.
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Managed multiple projects simultaneously, ensuring timely completion of inspections without compromising quality.
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Provided expert consultation for complex inspection processes, offering guidance and support to colleagues.
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Promoted a culture of continuous improvement by consistently seeking opportunities to enhance inspection processes and methodologies.
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Increased team collaboration by promoting open communication channels among inspectors and other stakeholders.
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Assisted in the development of company-wide policies related to inspections, contributing valuable input as an experienced professional.
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Developed customized inspection plans based on unique project requirements and specifications.
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Conducted training sessions for new Inspection Officers, sharing best practices and industry knowledge.
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Identified areas for improvement through comprehensive analysis of inspection data.
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Supported company reputation with professional conduct and appearance while representing the organization in public spaces during collections.
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Ensured regulatory compliance by accurately recording weight data for each collected load at designated facilities.
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Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
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Promoted environmental sustainability by educating customers on proper recycling practices during collection stops.
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Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
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Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
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Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
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Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
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• Trained in Procedure
• Corrective action planning
• Industry standards
• Field inspections
• Real estate practices
• Environmental regulations
• Teamwork and collaboration
• Customer service
• Problem-solving
• Time management
• Attention to detail
• Problem-solving abilities
• Multitasking Abilities
• Reliability
• Excellent communication
• Critical thinking
• Organizational skills
• Team leadership
• Inspection procedures
• Adaptability and flexibility
• Sales and marketing
• Decision-making
• Social media marketing
• Consultative sales techniques
• Product demonstrations
• Lead generation
• Issue resolution
Project Coordinator, 06/2013 - 12/2013
Human Empowerment Revitalization Drive ( NGO) Initiative, Ughelli Delta State, Nigeria
• Operated with safety and skill to avoid accidents and delays. Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
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Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
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Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
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Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
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Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
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Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
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Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
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Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
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Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
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Maintained daily, legible DOT log book and submitted corresponding documents.
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Utilized GPS and other navigation tools to plan routes and stay on schedule.
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Increased safety standards by conducting thorough pre-and post- trip inspections of the truck and trailer.
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Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
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Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
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Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
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Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
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Analyzed project performance data to identify areas of improvement.
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Kept projects on schedule by managing deadlines and adjusting workflows.
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Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
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Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
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Prepared meeting agendas and minutes for distribution and record keeping.
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Unarmed Security Guard, 10/2010 - 05/2013
Whizzkid Security Company, Lagos State, Nigeria
High School Teacher, 06/2005 - 10/2010
Eagles International School, Abraka Delta State, Nigeria Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
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Responded quickly to incidents and assessed active situations for security concerns.
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Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
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Conducted safety checks, inventory checks and security assessments to apply protective measures.
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Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
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Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
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Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
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Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
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Trained new security personnel on security protocols and procedures, leading to more competent security team.
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Oversaw operation of security equipment, including alarms and CCTV systems, to maximize efficiency and effectiveness.
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Maintained visitor logs for accurate record-keeping and improved site access control.
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Completed full building and grounds patrols to spot and investigate concerns.
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Assisted visitors and customers to provide directions, answer questions and meet requests.
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Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
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Completed detailed incident reports to provide accurate documentation of security events for future reference.
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Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
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Addressed consistent behavior problems with students, parents and senior staff.
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Fostered positive and pleasant classroom culture while maintaining learning development goals.
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Used computers, audio-visual aids and other equipment to supplement presentations.
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Established and communicated clear objectives for all educational activities.
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Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
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Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
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Bus Driver, 06/2000 - 03/2005
Self employed, Lagos State, Nigeria
EDUCATION
Bachelor of Science, Political Science, 08/2010
Delta State University, Abraka, Nigeria - Delta State, Nigeria Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
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Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
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Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
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Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
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Increased student comprehension by incorporating real-world examples and hands-on activities into lessons.
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• Conducted pre-trip inspections of bus for safe operation. Kept bus interiors clean and tidy to provide comfortable passenger environments.
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Transported passengers safely along prescribed routes according to tight schedules.
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Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
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Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
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Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
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Completed pre- and post-trip bus inspections for safe passenger transportation.
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Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
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Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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Acted calmly, productively and professionally under pressure for helpful emergency response.
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Weekend Student Assemble Chairmanship Candidate 2007/2008 Academic Session . DELSU
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Awarded Certificate of Merit for my contribution towards the development of the national association of Political Science department 2008/2009 academic session.
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• WES Accreditation.
• https://www.wes.org
• World Education Services
CERTIFICATIONS
ACCOMPLISHMENTS
• General Health Safety and Environmental Certification Improved inspection accuracy by adopting modern standards and technologies.
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