Data Entry & Document reviewer specialist
Resume:
MONICA B. JENKINS
London, KY *****
*******@*****.***
Professional Summary
Efficient and detail-oriented with 10+ years in data entry and office management, with strong communication and organizational abilities. I also have 12 + years of experience in care management. I am a quick learner and a team player.
Authorized to work in the US for any employer
Work Experience
Doc ID
Exela Technologies-London, KY
December 2024 to Present
My job responsibilities are document identifying Veteran files. Scanning Veteran files into the system, redaction and processing.
Live-In Caregiver
Cumberland Valley Area Development District-London, KY April 2021 to July 2024
• Made sure that the client's daily needs were met.
• Assisted the client with bathing, getting dressed, and grooming.
• Assisted with ambulation.
• Cooked meals and cleaned the kitchen and the rest of the home daily did the laundry and changed the linens regularly.
• Transported the client to and from doctor appointments and dialysis treatments and accompanied the patient for medical checkups and tests. Scheduled the client's appointments.
• Did the grocery shopping, ran errands, and paid clients' bills.
• Administered clients' daily medications.
• Responded quickly to emergencies or sudden changes in client health conditions.
• Monitored vital signs regularly and reported any abnormalities to healthcare providers promptly. Kept in contact with the client's doctors and specialists regarding the client's health conditions and if any were progressing.
Order Entry/Sales/Customer Support
Royal Oak Charcoal, Inc-Roswell, GA
March 2004 to February 2007
• Received orders daily from the regional sales managers or directly from the buyers and entered the orders into the system.
• Corresponded with 9 of our manufacturing plants about the rush or large orders to ensure enough product to fill the orders.
• Communicated with the marketing department and VP of sales if there were any issues with insufficient products to fill the orders.
• Communicated with our logistics department regarding special orders with a rush delivery date to ensure the product arrived at the store on time.
• If the order was not delivered on time, I was responsible for contacting the store's buyer and finding a solution.
Accounts Payable Clerk
Interstate Telecommunications-Cumming, GA
July 1998 to November 2001
• This company owned, installed, and serviced payphones for all the military bases in the United States. My job was to enter an invoice received each month for all the payphones into the system. I then would reconcile and print checks to be sent to each payphone company
• Accessed the next month's invoice, and if there were a discrepancy in the invoice, such as a misapplied payment, then the hard copies of the invoice would have to be pulled, and the check stub that was sent over to the phone company so that they could fix the issue on their end.
• When calls came in that the payphone was not working, I took a detailed report and sent it to the technician that covered that particular base.
Education
Health and human performance (Masters)
University of the Cumberland-Williamsburg, KY
January 2025 to November 2025
Public Health (Bachelor of Science (B.S.))
University of the Cumberlands-Williamsburg, KY
August 2022 to June 2024
Public Health (Associate of Applied Science)
University of the Cumberland-Williamsburg, KY
August 2020 to July 2022
Master's degree
Skills
• Microsoft Outlook
• Office experience
• Geriatrics
• Order entry
• Long term care - Long term care experience (11-15 years)
• First aid
• Behavioral health
• Typing
• Adobe Acrobat
• Computer skills
• Multi-line phone systems
• Time management
• Microsoft Powerpoint
• Caregiver
• Organizational skills
• Writing skills
• Office management
• Clerical experience
• Communication skills
• Microsoft Office
• Senior care
• Meticulous attention to detail
• Microsoft Excel
• Telecommunication
• Dialysis patient
• Experience with children
• Experience with individuals with mental health conditions
• Caregiving
• Medical terminology
• Data entry - Data entry experience (11-15 years)
• Case management
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
Contact this candidate