CPR, Dispatch, and Crisis Communications Specialist

Christian Strausberger

*** ****** ******* **, ********, GA 30548 US • 470-***-**** • ****************@*****.*** Delivered clear, concise CPR instructions.

Ensured seamless tracking of emergency resources.

Engaged across multiple communication platforms.

Focused on GPS-driven response.

Coached distressed individuals through CPR.

Utilized active listening skills.

Proven 911 Dispatcher.

Proficient in two-way radio communication.

911 Dispatcher - October, 2016 to March, 2018

Hall County Government Center - Gainesville, GA

Ensured uninterrupted emergency services.

Provided accurate information for emergency contractors. Provided CPR instructions until paramedics arrived. Performed data-entry tasks.

Collaborated with first responders and supervisors. Ensured timely response to emergency calls.

Collaborated with law enforcement.

Stabilized distressed callers.

Documented detailed incident information.

Calmly addressed high-stress situations.

Tracked and dispatched units with pinpoint accuracy. Assisted callers in life-threatening situations.

Ensured proper emergency resource deployment.

Monitored multiple communication channels.

Gathered critical information quickly and accurately. Handled multi-line phone systems.

Managed dispatch operations during peak hours.

Utilized GPS location technology.

Maintained a calm and professional manner in crisis communication. Credit Representative - February, 2013 to October, 2016 Global Industrial - Buford, GA

Approved applications in line with established risk thresholds. Reviewed credit reports.

Collaborated with the sales team.

Prepared detailed credit documentation.

Offered alternative payment options.

Maintained relationships through proactive customer engagement. Resolved complex customer issues.

Provided clear communication.

Professional Summary

Work History

Deputy Clerk - February, 2007 to July, 2009

Hall County Courthouse - Gainesville, GA

Reviewed applications for notary public designations. Verified case statuses.

Monitored complex filing systems.

Ensured timely and accurate completion.

Maintained adherence to local regulatory standards. Demonstrated attention to detail.

Conducted quality checks on vital records.

Maintained adherence to state regulatory standards. Collaborated with court administration.

Facilitated communication between judges, attorneys, and defendants. Independently verified legal documents.

911 Dispatcher - October, 2001 to February, 2005

Gwinnett County Police Headquarters - Lawrenceville, GA Ensured uninterrupted emergency services.

Offered emotional support.

Provided accurate information for emergency contractors. Provided CPR instructions until paramedics arrived. Performed data-entry tasks.

Collaborated with first responders and supervisors. Ensured timely response to emergency calls.

Ensured the safety of units deployed in hazardous conditions. Collaborated with law enforcement.

Stabilized distressed callers.

Collaborated with multiple agencies.

Documented detailed incident information.

Calmly addressed high-stress situations.

Collaborated with neighboring jurisdictions.

Assisted callers in life-threatening situations.

Ensured proper emergency resource deployment.

Delivered timely information for emergency contractors. Monitored multiple communication channels.

Executed daily check-ins with first responders.

Gathered critical information quickly and accurately. Handled multi-line phone systems.

Managed dispatch operations during peak hours.

Worked closely with dispatch supervisors.

Passed annual emergency communication certification. Fielded 911 calls from distressed individuals.

912 certificate - Communication officer - 2001

Gwinnett County Police Academy - GA, USA

High School - 1995

North Gwinnett High School - Suwanee, GA

Education

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