Senior Admissions Coordinator - Healthcare Intake Expert

KAREN L. LAMAR

S E N I O R A D M I S S I O N C O O R D I N A T O R

Senior Admissions Coordinator with 10+ years of experience in healthcare intake, admissions processing, and patient coordination. Proven ability to manage high-volume admissions, maintain compliance with medical documentation standards, and serve as a primary point of contact for patients, families, and clinical teams. Highly skilled in Epic, medical records management, and patient communication. 561-***-**** ************@*****.*** Daphne, AL

E X P E R I E N C E

Eastpointe Health System 2021-Present

SENIOR ADMISSIONS COORDINATOR

• Oversaw end-to-end admissions process, ensuring accurate documentation, timely intake, and compliance with healthcare standards

• Served as primary point of contact for patients and families, answering inquiries and guiding them through admissions procedures

• Reviewed, verified, and processed applications to ensure eligibility and completeness

• Coordinated admissions events, informational sessions, and patient onboarding activities

• Maintained accurate patient records using Epic and internal systems MEDICAL INTAKE COORDINATOR

• Maintained and updated patient medical records in compliance with agency and regulatory standards

• Managed intake documentation, authorizations, and billing-related data with high accuracy

• Coordinated referrals between hospitals, physicians, and home healthcare services

• Built long-term patient relationships by resolving issues and responding promptly via phone, fax, and email

E D U C A T I O N

Falkner State College

BUSINESS MANAGEMENT

Palm Beach State College

NURSING ADMINISTRATION

P R O F I L E

Med-Care Management 2012-2021

PERSONAL CARE GIVER

HomeInstead Patient healthcare 2024 - Present

• Provided daily personal care assistance to clients, including hygiene, grooming, and mobility support, while maintaining dignity and comfort Supported medication routines by assisting clients with adherence to prescribed schedules and monitoring for changes or concerns Observed and reported changes in clients’ physical or mental condition to family members and care teams to ensure continuity of care

Maintained safe, clean living environments through light housekeeping and meal preparation

Delivered emotional support and companionship, fostering trust and improving overall client well-being

MEDICAL OFFICE MANAGER & MEDICAL ASSISTANT

Pulmonary LLC. 2008-2012

Managed day-to-day operations of a physician’s pulmonary practice, working directly under the physician to oversee administrative workflow and patient flow

Supervised front-office operations including scheduling, patient intake, medical documentation, and insurance coordination

Maintained compliance with healthcare regulations while serving as the primary liaison between the physician, patients, and external medical offices

S K I L L S

• Healthcare Admissions & Intake

• Epic (EHR)

• Medical Records Management

• Patient Coordination &

Communication

Insurance Verification &

Authorizations

• HIPAA Compliance

• Administrative Operations

• Scheduling & Documentation

• Fast Learner Detail-Oriented

CERTIFIED MEDICAL ASSIST

HEALTHCARE & TECH AA

Fortis College

Cambridge College

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