Detail-Oriented Remote Customer Support Specialist

Sharon Schiavone

Middletown, OH 513-***-**** ******.*********@*****.***

Professional Summary

Dedicated professional with extensive experience in customer service, compliance auditing, and financial operations and bankruptcy paralegal. Known for strong people skills, reliability, and attention to detail. Seeking a remote position to contribute to a company’s success through high-quality results. Experience

Paralegal- Bankruptcy

Richard E. West Co. LPA Inc. (Remote)

June 2, 2025 – August 16, 2025

• Drafting and reviewing bankruptcy petitions, Maintaining accurate case files and records

• Client and creditor communication, explaining process and procedures to clients.

• Conducting legal research and case management

• bankruptcy paralegals serve as a crucial bridge between the attorney and the complexities of the bankruptcy system, ensuring that cases are handled efficiently, accurately, and with proper adherence to legal procedures.

Senior In-Charge Auditor

TJS Deemer Dana/Symphona — Savannah, GA (Remote)

July 2005 – January 2023

• Conducted Title IV audits, audit reviews, compilations, and accounting procedures for postsecondary institutions.

• Developed analytical procedures, prepared workpapers, and supported attest functions.

• Managed travel arrangements and scheduled meetings to ensure efficient operations.

• Maintained high standards in audit practices and compliance. Office Manager / Accounts Receivable / Bookkeeper / Payroll and Customer Service Specialist Froehle & Co., Inc., CPA’s — Franklin, OH

June 1998 – July 2005

• Oversaw customer service, accounts receivable, and payroll for 27+ companies.

• Maintained financial records, managed tax returns, supplies, and data entry.

• Handled billing, problem-solving, auditing, and prepared financial statements. Operations Manager & Restaurant Manager

Schiavone’s Foods Inc. (Schiavone’s Casa Mia Restaurant) — Middletown, OH July 1986 – February 1998

• Managed sales, inventory, accounts payable/receivable, and transactions.

• Handled purchasing, billing, and communications.

• Reduced payroll costs by 30% through negotiation while maintaining service quality Education

Sinclair Community College — Dayton, OH

Major: Accounting (20 credits short of Associate’s Degree) Attended 1982 – 1983

Skills

• MS Office 365, Word, Excel, QuickBooks, Peachtree Accounting

• CaseWare Auditing Workpapers, Lacerte Tax Program

• Customer Service, Support, and Satisfaction

• Scheduling, Accounting, Auditing

• Travel Coordination, Analytical Procedures, Billing Processes

• GAAP Knowledge, Business Processes, Sales Management

• Best Case, Lawmatics, and legal research

Contact this candidate