Medical Administration Assistant Student Resume

Daysheena Corbin

*** *. **** ****** *** *

Covington, KY 41011

******************@*****.***

+1-859-***-****

Professional Summary

Im in school for medical administration assistant. Im doing online classes learning a lot about human bodies and bones also medical words meaning so far. My school is called UMA (Ultimate Medical Academy) have to do two years of it. Im learning so much like doctor things and coding all that. Willing to relocate to: Florence, KY

Work Experience

Driver

Lyft-Kentucky

Present

I pick up customers from where everywhere they are, take them to where they need to go. I have waters in a cooler in my truck and snacks for the customers if they wanted anything. I have a tablet in car for games for college students when their drunk and get in playing or kids get in want to play keep the ride comfortably. I'm a five star driver and my driving records are awesome! Breaking is on green and my speed is speed limit I'm a great driver. Im always following at least a car or to spaces behind and I'm always keeping my eyes on my mirrors to make sure my surroundings are clear before I get over. I have my seatbelt on at all times. Stop at all. Stop signs and yellow lights because never know if you're going to make that yellow light gotta keep your passengers safe . If turning left I stay behind the line until I can turn because if light turns red and I'm in middle of the road and accident may happen. In school for Medical Administration Assistant

Ultimate Medical Academy (UMA) Online-Florida Ridge, FL June 2025 to Present

• Verified insurance coverage for patients prior to their appointments, minimizing billing errors and facilitating efficient claims processing

• Scheduled diagnostic tests and procedures for patients, coordinating with medical staff and facilities to ensure smooth workflow

• Maintained patient records by accurately inputting demographic information, medical history, and insurance details into electronic health record system

• Maintained strict confidentiality of patient information in compliance with HIPAA regulations at all times

• Prepared treatment rooms before patient visits by ensuring cleanliness, stocking necessary supplies, and sterilizing equipment according to infection control protocols

• Maintained accurate electronic medical records (EMR) for all patients, adhering to HIPAA regulations

• Collaborated with billing department to resolve any coding or billing discrepancies for accurate claim submission

• Provided exceptional customer service by addressing patient concerns promptly and effectively

• Managed incoming/outgoing correspondence including mail distribution, faxing documents, scanning records into EMR system

• Coordinated with healthcare providers to obtain necessary documentation and pre-authorization for procedures and treatments

• Responded to patient inquiries regarding appointments, test results, and general information about the practice

• Performed administrative tasks such as answering phone calls, filing paperwork, and managing office supplies inventory

Delivery Driver - Amazon DSP

New focus logistics-Florence, KY

April 2025 to November 2025

This ended because I just started going on my own this was the 3rd time had went pass one stop sign my first delivery. I didn't see the stop sign I tried telling my boss but he didn't want to hear it. The same thing I said on the Lyft is what I learned from Amazon delivery job and also...

• Delivered packages and goods to customers in a timely and efficient manner

• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption

• Loaded and unloaded packages from the delivery vehicle using proper lifting techniques to prevent injuries or damage

• Utilized GPS navigation systems or maps to determine the most efficient routes for deliveries

• Maintained cleanliness of the delivery vehicle both inside and outside on a regular basis

• Worked independently with minimal supervision while consistently meeting daily targets and deadlines Residential Treatment Specialist

CHNK Behavioral Health-Covington, KY

November 2023 to March 2024

Have to monitor kids to doing better so they can graduate and go back home if we feel they are ready to go back. We provide medicine from the doctors to them. Also if misbehaving they go into restraints until they can calm down.

Cook

Unidine Compass Group-Erlanger, KY

June 2023 to October 2023

Cook breakfast for the elderly.

They write on tickets what they want me to cook and I cook it. Lunch and dinner the head chef cooks we prep it.

Clean up our kitchens and the main kitchen.

Do that 12 hours a day.

Delivery Driver

Jimmy John's Sandwiches-Covington, KY

March 2023 to June 2023

I deliver and if we are not busy I wash dishes wipe windows and clean floors and clean bathrooms wipe tables also.

• Maintained a friendly and courteous demeanor with customer Security Officer

GardaWorld Security Services-Walton, KY

September 2022 to March 2023

Protect the people at Safran

• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors

• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats

• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs

• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat

• Implemented safety protocols during severe weather conditions or natural disasters

• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures

• Maintained accurate records of all shipments, including pickup and delivery times, route details, and any incidents or delays

• Utilized GPS systems and other tracking tools to monitor truck movements in real-time for improved operational visibility

• Communicated with customers regarding shipment status updates, addressing any concerns or issues promptly and professionally

• Closely collaborated with warehouse personnel to coordinate loading/unloading schedules for optimal efficiency

• Developed and maintained a comprehensive database of driver qualifications, licenses, and certifications to ensure compliance with industry regulations

• Maintained accurate records of all maintenance activities performed on fleet vehicles for documentation purposes

Customer Service Agent

Spectrum (Charter Communication LLC)-Florence, KY

February 2022 to July 2022

• Agent doing inbound sales with cable, internet, home phone and cell phone. done just got out of training for 3months i sold 32 PSU's this month and proud coming out the training. Customer Service Agent

RDI Corporation-Latonia, KY

October 2021 to February 2022

Taking calls and navigating two monitors and handling everyone problems

• Resolved customer issues

• Greeted customers

• Worked in the inbound call center

Walmart Stocker

Walmart-Fort Wright, KY

May 2021 to September 2021

Stock toy area and bike area 4 skids stack high had to clear it by time shift ended Delivery Driver

Uber-Covington, KY

March 2021 to July 2021

Had made customers satisfied and made tips. Picked up food from stores and delivered..had multiple deliveries too.

Machine Operator/Assembler

Taylor Farms-Covington, KY

January 2020 to March 2020

I gather the amount of people i need on my machines.As they working i make sure my machines are properly operating correctly. If it breaks down i have to figure out what it is and get it back working. Our company works with fruits.I was getting paid 14 a hour looking for something n this area Dietary Cook

Unidine-Erlanger, KY

May 2018 to January 2020

cook breakfast in morning for the residents. prep for lunch and dinner. do dishes clean up kitchen Warehouse Worker

Star Staffing-Florence, KY

February 2017 to November 2017

I worked on the assembly line for Amazon temporary. I was scanning items, putting it on the convener belt, putting info in computer,making sure it matches the item and boxed it up in amazon boxes. also make sure items wasn't damaged.

Cashier/Customer Service

Education

medical Administration Assistant (High school diploma or GED) Ultimate Medical Academy-Tampa-Florida Ridge, FL

June 2025 to Present

culinary arts (High school diploma)

JobCorps Center-Dayton, OH

August 2005 to July 2007

Upper secondary education

Skills

• Product demos

• Learning technology

• Deal closing

• Teamwork

• Culinary Experience

• Patient insurance coordination

• Classroom experience

• Employment law

• Guest services

• Organizational skills

• Leadership

• First aid

• Restaurant experience

• Maintaining patient confidentiality

• Kitchen experience

• Teaching

• Route driving

• Dental office experience

• Dressing assistance

• Care plans

• Inside Sales

• Merchandising

• PTSD Care

• Spanish

• Packaging

• Office management

• Friendly demeanor

• Operating systems

• Preventative maintenance

• Working with families with children

• Banking

• Computer literacy

• Help desk

• Customer service

• Food Production

• Front desk

• Cash handling

• Mobile devices

• Phone etiquette

• Package delivery

• Patient charting

• Transportation management systems

• Yard jockey

• Kitchen management

• Medical payment processing

• Banquet Experience

• Working with children

• Inventory records

• Patient referrals

• Warehouse management system

• Food safety management

• Math

• Writing skills

• Cycle counting inventory management

• Grammar Experience

• Microsoft Word

• Driving

• HIPAA compliance

• Financial services

• Desktop support

• Bending

• Flatbed

• Retail math

• Customer service management

• Attention to detail

• DOT (Department of Transportation) regulations

• Telemarketing

• Purchasing

• Medical coding software

• Communication skills

• Conflict management

• Electronic Health Record (EHR) access control systems

• Insurance verification

• English

• Knife skills

• Cash register

• Contracts

• Patience

• Mechanical troubleshooting

• Delivery driver experience

• Hair care assistance

• Machining

• Warehouse experience

• Meal assistance

• HIPAA

• Microsoft Access

• Human resources

• Bussing

• Food Preparation

• Administrative experience

• Marketing

• Procurement

• Achieving HIPAA compliance

• Medical assisting

• Accounts receivable

• Assisted living facility administrative experience

• Computer skills

• Equal Employment Opportunity (EEO)

• Customer inquiry handling

• Behavioral Health

• Medical terminology

• Grocery store

• Supervising experience

• IT

• QuickBooks

• Assembly

• Hotel experience

• Multitasking

• Google Workspace

• Computer networking

• Tax experience

• Payroll processing

• Microsoft Teams

• Billing troubleshooting

• Patient complaint handling

• Productivity software

• Phone call management

• Stocking

• HR legal compliance

• Unloading

• Medical coding

• Janitorial experience

• Moving

• Patient interaction

• Dealership experience

• Data entry

• Outbound sales

• Substance abuse

• Meal preparation

• Cooking

• Working with people experiencing homelessness

• Medical billing

• Working with people with disabilities

• POS

• Management

• Remote support specialist experience

• Logistics

• Serving

• Patient service

• Computer operation

• Team management

• Managing patient records

• Customer communication

• Catering

• Patient scheduling systems

• Security

• Technical Proficiency

• Consultative selling

• Retail sales

• Box truck

• QuickBooks Online

• Food service

• Commercial driving

• Delivery detail verification

• GPS

• Childcare

• Spot checks for inventory management

• Handling patient inquiries

• Physical inventory counts for inventory management

• Outside sales

• Phone communication

• Payroll

• Housing assistance programs

• Accounting

• Patient appointment follow-ups

• Word processing

• Filing

• Data interpretation

• Load securement

• Pricing

• EDI

• Accounts payable

• Distribution center

• Telecommunication

• Clinic administrative experience

• Database administration

• Time management

• WCF

• Problem-solving

• Customer support

• Electrical systems

• Typing

• Hospitality

• Electronic health records (EHR) management

• Production planning

• Objection handling (sales technique)

• Bluebeam

• Clerical experience

• LAN

• Windows

• Client interaction via phone calls

• Dependability

• Restaurant management

• Interpersonal skills

• Microsoft Outlook

• Food Safety

• Customer returns handling

• Microsoft Office

• Recruiting

• EMR systems

• Order picking

• Senior care

• Fine dining experience

• Microsoft PowerPoint

• Experience with children

• Analysis skills

• Hospital experience

• Freight

• Sales

• Sage

• Medical office experience

• Live chat

• CRM software

• Technical Support

• Inside sales

• B2B sales

• Forklift

• Construction

• Van driver

• Nutrition

• Busser

• Keyword research

• Manufacturing company experience

• Sales Management

• Reach truck

• Cargo inspection

• Sales management

• Mentoring

• Kitchen Management Experience

• Negotiation

• Cashiering

• Inventory Control

• Cleaning

• Multi-line phone systems

• CCTV

• Automotive repair

• Basic math

• Heavy lifting

• Collaborate with healthcare professionals

• Promoting products

• Patient management software

• Bookkeeping

• Upselling

• Microsoft Excel

• Telehealth platforms

Certifications and Licenses

CPR Certification

February 2022 to Present

ServSafe

July 2007 to Present

Food Handler Certification

July 2007 to Present

certified chef

Driver's License

Driver's License

November 2023 to January 2029

Certified Medical Assistant

CPA

BLS Certification

Certified Professional Biller (CPB)

CPHQ

Certified Health Data Analyst (CHDA)

Certified Medicare Compliance Officer (CMCO)

Certified Coding Associate

Certified Professional Coder

Certified in Healthcare Compliance (CHC)

Pallet Jack Certification

Class D

Additional Information

I am in school for Medical Administration Assistant. I was told to start looking for work in the medical field to get a hang in doing what we are majoring in. We have to start getting hands on so we know what to do when we graduate and get our degree.

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