Remote position
Resume:
Lisa Storey
Bakersfield, CA *****
**************@*****.***
Professional Summary
Motivated and resourceful professional with a reputation for quality, proficiency, and reliability. Dependable, independent thinker requiring minimal supervision with a strong attention to detail. Hard worker, with a strong drive to succeed and looking forward to new challenges. Articulate communicator with exceptional interpersonal, written/verbal, multitasking, attention to detail, pressure handling, time management, and organizational skills. Ability to thrive in remote working environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Assistant (Remote)
Freedom Medical Clinic-Bakersfield, CA
February 2023 to October 2025
• Oversee daily clinic operations remotely, ensuring smooth scheduling, patient flow, and staff coordination.
• Manage electronic health records (EHR) systems, ensuring accuracy, confidentiality, and compliance with HIPAA standards.
• Develop and implement policies, procedures, and workflows to improve efficiency and patient satisfaction.
• Coordinate billing, insurance claims, and revenue cycle management to maintain financial health of the clinic.
In Home Caregiver
Daniel St Onge, Veterans Association-Bakersfield, CA April 2017 to December 2022
• Maintained records of patient care, condition, and progress.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Provide patient with help getting dressed, grooming, and moving in and out of bed, bath, wheelchair and automobile.
• Plan, purchase, and prepped meals for patient and other family members according to prescribed diets.
• Clean bed linens, washed and dried laundry, and clean home.
• Provide transportation, assistance, and companionship to patient to doctors' offices or on other trips outside the home.
Stay At Home Mom/Wife
Bakersfield-Bakersfield, CA
October 2015 to April 2017
Administrative Assistant
Slater Plumbing, Inc-Bakersfield, CA
July 2008 to September 2015
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Provide services to customers, such as order placement or account information.
• Create, maintain, and enter information into databases.
• Perform all duties needed for jobs from dispatch to invoicing.
• Complete forms in accordance with company procedures.
• Set up and manage electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Stay At Home Mom/Wife
Bakersfield-Bakersfield, CA
October 1997 to July 2008
Medical Records Clerk
Bakersfield Memorial Hospital / TempServ-Bakersfield, CA January 2004 to January 2005
• Compiled and recorded medical charts, reports, and correspondence.
• Protect the security of medical records to ensure that confidentiality is maintained. •
• Review records for completeness, accuracy, and compliance with regulations.
• Process patient admission and discharge documents.
• Release information to persons or agencies according to regulations. Sales and Accounting
Carpet Outlet Plus-Bakersfield, CA
July 1996 to October 1997
• Performed various office duties including answering the phone.
• Managed accounts payable.
• Assisted on sales floor to direct customers and answer any inquiries.
• Answer telephones and give information to callers. Education
Medical Billing and Coding ((Associate's Degree))
Ultimate Medical Academy-Tampa, FL
March 2015 to December 2017
Skills
• Purchasing
• Microsoft PowerPoint
• Microsoft Outlook Calendar
• Administrative experience
• Customer inquiry handling
• Caregiving - Caregiving experience (3-5 years)
• Human resources
• Documentation review
• Customer service
• Computer hardware
• Medical collection
• EHR systems
• ICD coding
• Record keeping
• Retail math
• Communication skills
• Medical office experience
• Math
• Accounting and finance experience
• Patient care
• Medicare
• Resident's rights
• Office Management
• Cash handling
• Hair coloring
• Patient monitoring
• Food preparation
• Care plans
• Writing skills
• Excel data analysis
• Sales
• Vital signs
• Medication administration
• Client interaction via phone calls
• Customer support ticket management
• Electronic health records (EHR) management
• Patient billing
• Procurement
• Customer support
• Windows
• Medical billing payment report preparation
• Account reconciliation
• Tax preparation software
• Barbering
• Medical scheduling
• Account management
• Grammar Experience
• Phone etiquette
• Payment posting in medical billing systems
• Fact checking
• Data collection
• Anatomy knowledge
• Telecommunication
• Maintaining patient confidentiality
• Problem-solving
• Acute care
• Microsoft Teams
• Home & community care experience
• Customer support experience within healthcare industry
• Computer skills
• Retail sales
• Income tax preparation
• Computer operation
• Personal assistant experience
• Medical claims processing
• Medical administrative support
• Home health
• Patient observation
• Escalation handling
• Confidential information handling
• Medical software
• QuickBooks
• Nail care
• Accounting
• Older adults
• Hospice experience
• Meal Preparation
• HCPCS
• Organizational skills
• General ledger reconciliation
• Regulatory compliance
• ICD-9
• Active listening
• Senior care
• Accounting systems
• CPR
• Tax experience
• Medical billing
• First aid
• Typing
• General ledger accounting
• Processing cash transactions
• Productivity software
• Direct support
• Patient interaction
• Decision making
• Data analysis skills
• Payroll
• Heavy lifting
• Client email correspondence
• Customer complaint resolution
• Non-technical user support
• Assisted living
• Basic math
• Google Drive
• Journal entries
• Executive administrative support
• Data entry
• ICD-10
• Insurance verification
• 10 key typing
• DRG
• Google Sheets
• Technical Proficiency
• Microsoft Excel
• Cash register
• Geriatrics
• Employee relations
• HIPAA
• Weight handling in the workplace
• CPT Coding
• Office experience
• Medical terminology
• Hospice care
• Google Docs
• Microsoft Office
• Management
• EMR systems
• Bookkeeping
• Workers' compensation
• Microsoft Word
• Medical Records
• Word processing
• Balance sheet reconciliation
• Childcare
• CRM system proficiency
• Spreadsheets
• Phone communication
• Health information management
• Cooking
• Healthcare compliance
• Continuous improvement
• Appointment scheduling
• Microsoft Outlook
• Data entry in Excel
• Supervising experience
• Attention to detail
• Managing patient records
• Cleaning
• Records management
• Research
• Zoom
• Filing
• Home care
• Computer literacy
• Adobe Acrobat
• Data verification
Languages
• English - Fluent
Certifications and Licenses
Completion of National Caregiver Certification Program June 2024 to Present
Certificate of completion of National Caregiver Certification program. HIPPAA Privacy Training
December 2022 to Present
HIPPA Privacy Training
Contact this candidate