Customer-Centric Support Specialist Resume

PAUL

CHRISTIAN

Account Manager

Service Ambassador

Data Entry Specialist

PROFILE CONTACT

Adaptable and detail-oriented collaborator, adept at quick learning. Eager to re-enter the workforce after a hiatus dedicated to caring for my youngest child and mother, both facing health challenges. Pursuing a sales / service role within a positive team environment, leveraging my technical and people skills to contribute value.

702-***-****

Las Vegas, NV

*****************@*****.***

EXPERIENCE SKILLS

Amazon Delivery Driver

2022-2023

Demonstrated capability to consistently deliver outstanding customer service and cultivate positive relationships with clients while delivering goods to customers' homes, businesses, and various locations.

• Data Entry

• Logistics Coordination

• Order Fulfillment

• Project Management

• CRM / EDI / SAP

• Windows / Mac / Linux

• MS Office

• Call Center

Inside Sales Representative

2017 - 2021

Managed 30+ client accounts by managing daily

communication, data entry for order processing, and providing support to Outside Sales Reps. Assist with inside sales tasks, including data entry, customer file maintenance, logistics, order shipment, and claims management.

Collaborate with Production and Transportation teams to accommodate last-minute client requests and ensure product availability within existing routes.

EDUCATION

Customer Service Specialist

2015 - 2017

Scheduled service calls, worked as an inventory controller, and managed account receivables.

Empire College

2009-2012

AS in Computer Sciences with a specialty degree

in Microsoft

Tech Support

2013 – 2015

Resolved customer inquiries and complaints via email, live chat, and a call center, utilizing diverse computer systems. Demonstrated strong verbal and negotiation skills to effectively diffuse concerns.

Rohnert Park HS

1991-1995

High School Diploma

Contact this candidate