HR & Office Operations Specialist with Care Coordination

CYNTHIA SARDAR

267-***-**** *************@*****.*** linkedin.com/in/cynthia-sardar/

Chalfont, PA 18914

WORK EXPERIENCE

HR, OFFICE MANAGER & CARE COORDINATOR

Happier at Home Care July 2024- September 2025

Trained staff on HR systems and supported policy updates related to workforce management and caregiver assignments.

Collaborated with HR and clinical teams to address staffing gaps, ensuring the right caregiver placement based on patient needs.

Oversaw caregiver scheduling to maintain optimal patient care while ensuring team availability and regulatory compliance.

HR REPRESENTATIVE & OFFICE MANAGER

Caregivers America / Modivcare December 2022 – May 2024 Scheduled and coordinated 20–25 candidate interviews weekly. Conducted onboarding and offboarding, orientations, and HR policy implementation. Ensured compliance with employment documentation and audits (I-9, medical clearance). CARE COORDINATOR & EVV SPECIALIST

Caregivers America / Modivcare July 2021 – December 2022 Managed caregiver scheduling and verified care visits to ensure service compliance. Trained staff on electronic visit verification tools and supported onboarding. Addressed employee concerns and assisted with performance issues. Communicated daily with clients and care teams to support service delivery. MEDICAL BILLER & COORDINATOR

Dr. Vasant Vora Medical Practice January 2015 – July 2020 Liaised with patients and insurance representatives to resolve billing issues. Maintained financial records and processed medical claims to ensure timely reimbursement. Delivered strong customer service while managing front-office administrative tasks. ADMINISTRATOR

Prism Career Institute April 2009 – February 2010

Led student orientations and implemented systems to improve student satisfaction. Provided academic and disciplinary support, enhancing student success. Managed high-volume calls and emails to ensure timely communication with students and staff. EDUCATION MASTER OF JOURNALISM

Temple University – Klein College of Media & Communication - Graduated June 2020 BACHELOR OF MEDIA STUDIES & PRODUCTION

Temple University – Klein College of Media & Communication - Graduated May 2019 DIPLOMA OF MEDICAL BILLING & CODING

Prism Career Institute - Graduated Aug 2009

MASTER OF PUBLIC RELATIONS

Kinnaird College/University, Lahore, Pakistan - Graduated May 2004 RELEVANT SKILLS

Languages: English, Urdu, Hindi, Punjabi

Software: Microsoft Office Suite (Word, Excel,

Outlook), CRM, Adobe Creative Cloud

Community & Stakeholder Engagement

Scheduling and Calendar Management

HIPAA Compliance

File Organization (digital & physical)

Bilingual Client Communication

Event Planning & Outreach

Training & Development

Case Documentation

Office Operations & Administration

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