bilingual HR Assistant & Administrative Coordinator
Resume:
Martha Gutierrez
Chino, California - *****
***************@*****.***
Summary of Qualifications:
Experienced and bilingual Human Resources Assistant and Administrative Coordinator with over 10 years of experience across corporate, industrial, and legal environments. Skilled in onboarding, payroll, benefits, compliance, scheduling, and document management. Known for strong attention to detail, professionalism, and the ability to support large teams while maintaining accuracy and confidentiality. Strong customer-facing communication, including support for Spanish-speaking staff.
Education:
Associate of Arts – Theology
Christian Leadership University / School of Impartation
Areas of Expertise:
HR Support & Compliance
Full-Cycle Onboarding
Payroll Processing & Timekeeping
Benefits & Open Enrollment
I-9 / E-Verify / Background Checks
FMLA / Leave Administration
Records & File Management (Paper & Digital)
Front Office & Legal Administration
Multi-Site Scheduling
Employee & Client Service
Bilingual – Spanish
Microsoft Office Suite (Word, Excel, Outlook)
Google Workspace
HRIS / Digital File Systems
Payroll & Benefits Platforms
Riverside County-Department of Social Services (DPSS) July 2025-Present
TAP(Temporary Assignment Program) Office Assistant III
Roles and Responsibilities:
• Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology, and various applicable laws in order to obtain the necessary data.
• Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required.
• Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, and laws.
Vendor/Beauty advisor (Part Time) June 2024 – Present
Macy’s, Rancho Cucamonga, CA
Travel to various department stores as a beauty advisor/vendor.
Set up and organize promotional events to showcase products.
Engage with customers to promote and sell beauty products.
Collaborate with store management to ensure smooth event execution and sales support.
Human Resources Assistant / Coordinator March 2021 – May 2024
Fairplex, Wetmore, NOV (National Oilwell Varco), Inti-Grow
Delivered HR support for multiple client sites, both short- and long-term assignments.
Managed documentation and correspondence for Workers' Compensation cases, including scanning, copying, emailing, and organizing legal and employee files.
Communicated effectively with attorneys, sending employee packages, notices, and handling ongoing legal correspondence.
Managed bi-weekly payroll processing, including verifying employee time punches, ensuring accuracy, submitting reports to corporate, and following up on missed clock-ins/outs.
Supported employees with benefits enrollment and access, including email setup, online navigation, translation assistance, and guidance during open enrollment.
Screened applicants through background checks, drug testing, and document collection (ID, Social Security).
Prepared and filed employee records, assigning new hires to appropriate job roles based on openings.
Processed onboarding documentation, I-9 forms, and pre-employment background checks.
Maintained employee records, converted files to digital systems, and ensured audit readiness.
Supported payroll and open enrollment for 100+ employees; handled benefit inquiries.
Created layoff packets and supported HSE initiatives.
Assisted Spanish-speaking employees through orientation and onboarding.
Provided professional, timely service to staff regarding HR policies, scheduling, and pay.
Intake Coordinator June 2016 – January 2020
Law Office of Adrian Yeung – Los Angeles, CA
Managed client intake, data entry, and case documentation.
Scheduled appointments, performed field visits, and supported attorney-client communications.
Collected and reconciled large-volume payments, completing daily deposits.
Delivered bilingual client service and resolved case-related inquiries with discretion.
Administrative Assistant June 2010 – October 2015
Law Office of David Chesley – Los Angeles, CA
Supported day-to-day office operations for legal team.
Scheduled consultations, created new client files, and maintained internal databases.
Collected client payments and performed administrative support functions.
Delivered excellent customer service to both English- and Spanish-speaking clients.
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