Administrative Professional with Social Services Experience
Resume:
**********@*****.***
Brooklyn, NY
C O N T A C T
S A M A N Y A D U R A N
W O R K E X P E R I E N C E
S K I L L S
E D U C A T I O N
CUSTOMER SERVICE
PROBLEM SOLVING
TEACHING &
MENTORING
LEADERSHIP
CREATIVITY
ACTIVE LISTENING
SOCIAL SERVICES
MICROSOFT OFFICE
COMMUNICATION
TIME MANAGEMENT
ADMINISTRATION
BORICUA COLLEGE
BACHELORS DEGREE
HUMAN SERVICES
SOUTHSIDE UNITED HDFC- LOS SURES INTERNSHIP
ASSISTANT DIRECTOR OF SOCIAL SERVICES
Service residents of North Brooklyn, including formerly homeless tenants obtain necessary services based on needs.
Educate and assist residents on how to obtain COVID-19 immunization, schedule appointments and arrange transportation if needed.
Service coordination & Referral services – Assist residents complete application for services such as public assistance, housing, section 8, health insurance, etc.
Reach out and promote food pantry services at our various locations.
Keep track of services rendered to the community and relay the information to the program director.
2021-2022
J&J INSURANCE AGENCY W HEMPSTEAD
RECEPTIONIST
Welcome and Greet visitors- documenting visitors’ information, printing out visitor badges, and notifying company personnel of visitor arrival.
Mail Intake, scanning, faxing editing documents.
Maintained reception area appearance organized and tidy. Monitor office supplies and place orders when necessary. Manages inbound phone inquiries and routes calls accordingly. Handled all media and public relation inquiries.
2017-2018
BEYOND BASICS PHYSICAL THERAPY
RECEPTIONIST ADMINISTRATOR
Greet and welcome guest that enter the office premises in a friendly & professional manner.
Answer, screen, and forward incoming phone calls.
Direct visitors to the appropriate person and office as per the defined procedure.
Confirm and make appointments for visitors or first time patients.
Perform other clerical receptionist duties such as filing, photocopying and insurance verifications.
Provide Exceptional Customer Service
2022-2024
WILLIAM HOWARD TAFT
HIGH SCHOOL
DIPLOMA
T-MOBILE 2012-2016
RETAIL SALES
Monthly reconciliation.
Recording journal entries for monthly payroll and benefits. Prepare monthly financial reports including profit and loss and balance sheet. Prepare sales contracts and process payments through cash and credit card. Open and close cash registers, and balance cash drawers. Maintain sales records for inventory control.
Maintain knowledge of current sales and promotions, in addition to security practices. Recommend merchandise based on individual requirements. Advise customers on utilization of merchandise.
Provide efficient and thorough customer service.
ALIANZA DOMINICANA 2010-2012
SUMMER YOUTH TEACHER ASSISTANT
Helping to set up and organize materials, assist with classroom activities, and ensure students stay engaged.
Offering one-on-one or small group support to students who may need extra help with their coursework or activities.
Assisting with record-keeping, grading, or organizing assignments and class materials. Helping communicate any student progress or concerns to teachers or program coordinators. Helping the teacher prepare lesson plans, teaching materials, or activities to best support each student individual needs while fostering a positive environment that enhances their growth and academic learning.
Contact this candidate