Public Affairs & Legislative Operations Specialist

VIVIANA CHAYKIN

Seattle, WA ***** 206-***-**** **************@*****.***

PROFILE SUMMARY

Experienced government professional with over 15 years of dedicated service in the Colombian Congress of the Republic's House of Representatives. Skilled in strategic planning, transparency initiatives, and process improvements. Solid track record of advising on bills, contributing to program development, and preparing comprehensive reports for managerial decision-making. Professional Profile Summary Multifaceted technician and logistics coordinator with over eight years of proven experience across sewing machine maintenance, telecommunications setup, and international freight operations. Strong communication, analytical, and management skills. I hold a Bachelor’s degree in International Trade with an emphasis in Marketing Management and a Graduate degree in Government, Management, and Public Affairs. AREAS OF SKILL

Strategic Planning Public Affairs Customer Service Citizen Participation Legislative Policy Legislative Affairs Public Relations Interpersonal Communication Process Improvements Problem Solving Administrative and Clerical Skills Meeting Facilitation Reports Creation Team Collaboration Supply Chain Technical & Mechanical Skills Logistics & Operations Management

PROFESSIONAL EXPERIENCE

COMMUNITY ORGANIZER

Para Los Niños de Highline 09/2025 – 11/2025.

• Represent PLN within relevant community coalitions and networks addressing social justice and other interconnected issues impacting PLN families, such as workers’ rights, tenants’ rights, immigrants’ rights, and healthcare.

• Stay aware and updated on policy issues impacting PLN families and create meaningful ways for PLN parents to engage and respond.

• Support PLN civic engagement work, such as voter participation, by working with PLN community Allies.

• Track program participation and information, with assurance of complete confidentiality for all PLN families.

• Communicate with the Program Manager regarding program needs, issues, developments, and any additional support is needed to complete the program goals.

• Develop and maintain communications and social media plans to support the Leadership Team, community events, and organizing campaigns as they develop.

• Support PLN programs and special events, including fundraising, funding reports, and Information for grant writing.

VIVIANA CHAYKIN

Seattle, WA 98125 206-***-**** **************@*****.*** PROFESSIONAL EXPERIENCE, continued.

Manager Leadership Program.

• Develop the leadership of PLN parent leaders through ongoing support and training. Assess personal investment of leaders and potential leaders by connecting them with meaningful opportunities to use their skills and talents in the service of collectively determined goals.

• Support parent leaders to create a network of engaged community allies who are educated on issues impacting PLN families and mobilized to offer support to PLN campaigns.

• Support parent leaders to develop community listening surveys to gather information about the issues most impacting our community.

• Assess and create strategic plans for PLN organizing campaigns, focusing on parent- and community-determined goals. Support parent leaders to determine targets, tactics, winnable outcomes, and outreach plans.

ADMINISTRATIVE ASSISTANT – CEO OFFICE Miami - Florida 02/2023 - 12/2024. Express International Freight. (Remote)

• Assist with administrative operations for the CEO's office.

• Creation of spreadsheets and updating databases.

• Checking and contacting potential clients. Introduction of customer and account data into the computer system from original documents.

• Organization of digital files.

• Writing, editing, and proofreading correspondence, reports, and other documents.

• Opening, classification, and distribution of digital correspondence.

• Coordination of Supply Chain operations in the Houston Office.

• Organization and scheduling of meetings, conferences, and trips.

• Answering phone calls, social networks, and preparing reports and quotes.

• Coordinates and processes domestic and international business travel arrangements.

• Participation in commercial fairs in different cities in the US and Colombia. ADVISOR – GENERAL SECRETARY’S OFFICE 03/2007 – 07/2022. House of Representatives of Colombia.

Managed administrative operations in the General Secretary’s Office. Advised on legislative planning and processes while supervising legal texts related to international agreements and coordinating parliamentary commissions. Designed, developed, and implemented new legislative strategies, focusing on social initiatives. Instrumental in structuring and developing high social impact laws.

VIVIANA CHAYKIN

Seattle, WA 98125 206-***-**** **************@*****.*** PROFESSIONAL EXPERIENCE, continued

Transparency and Recognition

• Improved the House of Representatives' transparency indices from a high-risk of 20% to a moderate risk of 61.32% in 2018.

• Contributed to the House of Representatives securing a 3rd place award at the national level from the National Government for "Accountability” in 2019.

• Co-created and implemented the last five open and transparent congress plans in collaboration with the National Democratic Institute (NDI), contributing to achieving 100% progress.

• Recognized by ParlAmericas in 2020, ranked as the 3rd most transparent congress in Latin America.

Process Improvement and Legislative Efficiency

• Played a pivotal role in planning and executing strategic plans and anti-corruption initiatives, consistently achieving 100% compliance rates; these efforts led to modernized processes and heightened efficiency in both the legislative process and political control within the chamber.

• Proposed and navigated the approval of social initiatives, reflecting the positive reception and implementation of new legislative strategies centered on societal issues.

• Modernized the IPQRS (Information, Petitions, Complaints, Compliments, and Suggestions) system, ensuring an updated and efficient feedback mechanism.

• Attained compliance with objectives outlined in open and transparent congress plans, reflecting commitment to modernization and accountability.

• Streamlined legislative processing of bills and enhanced efficiency through agile review of law texts.

Citizen Engagement and Legislative Impact

• Modernized external client access channels to the Congress of the Republic, enhancing parliamentarian citizen interaction.

•Co-founded “Clear Language Network Colombia”, enhancing accessibility and comprehension.

•Designed and implemented strategies facilitating direct communication and the development of laws and solutions tailored to the needs of the most vulnerable communities.

• Led the citizen participation strategy, engaged in the accountability process of the Colombian Parliament, prepared annual reports for the House of Representatives, and represented the Secretary General in administrative meetings.

ADVISOR – PRESIDENCY OFFICE 10/2006 – 12/2006.

House of Representatives of Colombia

•Prepared executive reports on the FTA (Free Trade Agreement) between Colombia and the United States. Advised the Secretary General on issues related to the trade agreement.

• Advised parliamentarians in presentation projects, reports, and questionnaires for political control debates related to the FTA between Colombia and the United States.

• Produced a comprehensive report for representatives outlining the current state of agreements. VIVIANA CHAYKIN

Seattle, WA 98125 206-***-**** **************@*****.*** PROFESSIONAL EXPERIENCE, continued

LOGISTICS OPERATIONS COORDINATOR Bogota, Colombia 01/2004 - 09/2006. Florida Trade Consolidators

• Managed import/export documentation and ensured compliance with shipping regulations.

• Monitored cargo location and condition, keeping clients informed in real time.

• Negotiated service rates and attended trade fairs to promote company offerings.

• Negotiated shipping and service rates.

• Participated in national trade fairs, promoted company services, and identified and followed up with potential clients.

•Streamlined legislative processing of bills and enhanced efficiency through agile review of law texts.

EDUCATION

•Graduate Degree in Government, Management, and Public Affairs, Columbia University, City of New York, School of International and Public Affairs (SIPA), and Universidad Externado De Colombia (2011).

•Bachelor’s degree in International Trade; emphasis in Marketing Management, Universidad De Bogota Jorge Tadeo Lozano (2006).

•Certificate Program, International Human Rights, Universidad Sergio Arboleda School of Laws

(2011).

•Certificate Program, Marketing Management, Universidad De Bogotá Jorge Tadeo Lozano

(2005).

TECHNICAL SKILLS AND LANGUAGES

Technical Skills: Microsoft Office, Google Drive, Canva, Social Media Platforms, Writing, Email, and Research.

Languages: Spanish Native and English ESL.

Contact this candidate