Warehouse & Logistics Specialist with Customer Experience
Resume:
Monique Mendoza
Azusa, CA *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Shipping Logistics associate
Walmart fulfillment center Lax1-Chino, CA
November 2025 to Present
• Followed proper loading techniques to maximize truck capacity while maintaining product integrity during transit
• Inspected packages for damage or defects, reporting any issues to supervisors or quality control personnel
• Collaborated with team members to prioritize shipments based on delivery schedules and customer requirements
• Collaborated with cross-functional teams to resolve inventory discrepancies promptly and accurately
• Utilized handheld scanners and warehouse management systems to locate and retrieve items for order fulfillment
• Communicated effectively with supervisors regarding any issues or concerns related to order picking process
• Followed established safety protocols when handling hazardous materials or operating machinery
• Collaborated with team members to coordinate workflow and prioritize tasks
• Achieved daily production targets by consistently meeting or exceeding set quotas
• Demonstrated strong attention to detail when inspecting and categorizing various items
• Demonstrated excellent time management skills by prioritizing tasks effectively
• Possessed strong physical stamina to handle repetitive lifting, bending, and standing throughout shifts Sales associate
Ross inc-Covina, CA
December 2022 to December 2023
Stock room associate. Stock shelves, front end cashier. Fitting room. Sales floor Laundry/Housekeeping
Vanllee hotel & suites-Covina, CA
March 2023 to April 2023
Wash linen/towels accommodate guest request for fresh linen. Clean room & change sheets towels toilet papers etc..
Team member
Kfc-Azusa, CA
August 2020 to January 2021
Prep food, package food on line, drive thru/front end cashier. Inventory. Test Engineer
Tandex test labs-Irwindale, CA
October 2017 to August 2019
• Performed functional, regression, integration, and performance testing to ensure product quality and reliability
• Utilized automated testing tools to streamline the testing process and improve efficiency
• Executed load tests using performance testing tools to assess application scalability under different conditions
Education
High school
Sierra High School-Glendora, CA
January 2016 to March 2016
Skills
• Retail sales
• In-person customer service
• Communication skills
• Time management
• Physical inventory counts for inventory management
• Multi-line phone systems
• Customer service
• Front desk
• Computer skills
• Packing
• Patient service
• Sales
• Organizational skills
• Computer operation
• Retail math
• Computer literacy
• Order fulfillment
• Shipping & receiving
• Clean workspace maintenance
• Pallet jack
• Jackpot operators
• Warehouse management system
• Phone etiquette
• Stocking
• Warehouse experience
• Order picking
• Spot checks for inventory management
• Attention to detail
• Safe work practices
• RF scanner
• Basic math
• Cash handling
• Palletization
• Empathy
• Warehouse logistics management
• Cash register
• Order shipping
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