Administrative Professional with Financial & IT Skills

WISSAM HELOU

** ***** *** ****** *** **, DOVER, NH 03820 973-***-**** ******@*****.***

CAREER SUMMARY

Ambitious, competent and reliable Administrative professional with diverse knowledge of accounting and financial operating procedures, exceptional customer service skills, and in-depth experience with Excel and other core applications. After gaining experience in a variety of administrative offices, I am committed to expanding on that experience and developing a long-term career within an innovative firm. CORE COMPETENCIES

o Administrative Experience

o MS Office Proficiency

o Customer Service

o Financial/Accounting Procedures

o Accounting Software

o Trilingual (English, French, Arabic)

o Filing & Organizing

o Marketing/Creating Flyers/Newsletters

o Event Planning & Fundraising

o Networking Abilities

EDUCATION/CERTIFICATES

Berkley College, Woodland Park, NJ

• Bachelor of Science Administration; Concentration in Management, March 2011 President’s List (one semester) Dean’s List (two semesters)

• Associates in Applied Science in Information Systems Management, June 2009, Dean’s List Certificates: MS Excel, Networking, & Accounting

TECHNICAL COMPETENCIES

Microsoft Suite Peachtree QuickBooks MAC Applications Publisher Web Design Windows OS (7, 8 & 10) PROFESSIONAL EXPERIENCE

Night Auditor/Front Desk Clerk 4/2016 – PRESENT

Hampton Inn Portsmouth Central Portsmouth, NH

o Managing customer check-ins/check outs while providing exceptional customer service to guests o Performing audit and accounting tasks to complete nightly closing process o Assisted with preparing breakfast buffet

Night Auditor 11/2016 – 8/2017

Residence Inn Waterfront Portsmouth, NH

o Maintained lobby, performed all check-in/out procedures o Maintained internal database (Fosse) & various spreadsheets Night Auditor 10/2015 – 11/2016

Microtel Inn & Suites Dover, NH

o Maintained lobby and performed closing process; counting cash drawer/safe VOLUNTEER WORK

Administrative/Clerical, John Hopkins Bayview Medical Center, Baltimore, MD o Performed clerical duties; creating and assembling admission folders, & filing/organizing binders and policies Secretary, ST. George Maronite Catholic Church, Dover, NH o Maintained accurate electronic records, writing newsletters, updating social media, and creating flyers for events Historian for Student Government Association (SGA) o Coordinated events, maintained accurate records, and creating flyers Event Planner for Resident Hall Association (RHA)

o Assisted in Community Fund Raising Events, including the Aids Walk in New York, blood and food drives

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