Flexible Retail & Inventory Professional
Resume:
Heather Ogden
North Augusta, SC *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Sprint Food Stores-North Augusta, SC
June 2025 to Present
• Operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
• Provided excellent customer service to all gas station patrons, ensuring a positive experience
• Performed regular inspections of the gas station premises to maintain cleanliness and safety standards
• Managed inventory of convenience store items, including snacks, beverages, and automotive supplies
• Assisted in receiving deliveries and stocking shelves with new merchandise according to established procedures
• Maintained knowledge of current promotions, discounts, and loyalty programs to effectively communicate them to customers
• Handled customer inquiries regarding products, services, or general information about the gas station
• Demonstrated strong problem-solving skills by resolving customer complaints or issues promptly and satisfactorily
• Maintained a clean and organized work area, including the gas station counter and convenience store displays
Debone line worker
Amick Farms-Batesburg-Leesville, SC
October 2024 to Present
• Investigated and resolved any quality control issues
• Cut bones out of chicken
Assistant Manager
Dollar General-Aiken, SC
July 2022 to Present
• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Supervised and trained a team of 6 employees, providing guidance and support to maximize productivity
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Monitored employee performance through regular evaluations, providing constructive feedback for professional development
• Developed employee schedules based on business needs while optimizing staffing levels during peak hours
• Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
• Conducted regular meetings with staff to communicate goals, expectations, and provide updates on company initiatives
• Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
Janitorial Worker
Kimberly Clark-Beech Island, SC
January 2018 to August 2018
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Operated various cleaning equipment such as floor buffers, carpet cleaners, and pressure washers
• Maintained a safe working environment through regular inspections ensuring compliance with health
& safety regulations
• Maintained a positive attitude and professional demeanor while working independently and as part of a team
• Maintained accurate records of daily tasks completed, ensuring accountability for assigned responsibilities
Server
Huddle house-Aiken, SC
May 2017 to January 2018
• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
• Collaborated with team members to create a positive work environment focused on delivering excellent customer service
Chicken Plant Worker
Skills
• Supervising experience (2 years)
• Schedule management
• Warehouse experience
• Manufacturing
• Food service (5 years)
• Team management
• Guest services
• Hospitality
• Retail sales
• Electrical experience
• Restaurant management
• Food service management
• EMR systems
• Food management
• Assistant Manager Experience (1 year)
• Long term care
• Communication skills
• Classroom Management
• Management (2 years)
• Front desk
• Multitasking
• Restaurant experience
• Math
• Cash register
• Planograms
• Merchandising
• Leadership
• Working with high schoolers
• Computer skills
• Culinary experience
• Kitchen management
• Teaching
• English
• Equine experience
• Retail management
• Time management
• Customer service
• Hotel experience
• Curriculum Development
• Sales
Languages
• English
Contact this candidate