Bilingual Interpreter and Community Brand Builder

Daisy Soler

**** ***** ****, #*** • Lorain, OH **053

440-***-**** • *************@*****.***

Objective

Faith-driven entrepreneur and bilingual interpreter seeking opportunities to expand impact through service, collaboration, and excellence. Passionate about empowering communities through clear communication, spiritual insight, and elegant branding.

Qualifications

Owner of Daisy’s Interpretation Services (est. Nov 2019)

20+ years of customer service and administrative experience

Bilingual: Fluent in Spanish (spoken and written)

Interpreter/Translator with faith-based communication expertise

Proficient in Microsoft Word and Excel

Experienced with host systems: ALS 051, ALS 002, ACLS, PFS & FDR

10-Key by touch

Skilled in branding, messaging, and visual design

Collaborative leader with strong mentoring and client engagement skills

Professional Experience

Owner – Daisy’s Interpretation Services (DIS)

Nov 2019 – Present Lorain, OH

Provide professional interpretation and translation services to Healthcare systems, school systems and community based entities

Specialize in faith-based and community-centered communication

Manage client relationships, scheduling, and service delivery

Collaborate with local businesses to support inclusive, bilingual outreach

Craft impactful messaging aligned with spiritual and aesthetic values

Lead branding and content creation for weekly events and social media

Volunteer SME – SCORE.org

2021 – Present Lorain, OH (Remote & Local)

Mentor aspiring entrepreneurs in interpretation, branding, and business development

Contribute to workshops and one-on-one consultations

Share expertise in faith-based business strategy and communication

AHA Solutions – Independent Interpreter

Sept 2019 – Nov 2019 (Contract)

Promoted to Team Lead on first day

Translated content between English and Spanish

Provided phone support and team collaboration

El Centro De Servicios Sociales – Independent Interpreter

2016 – 2019 Lorain, OH

Delivered interpretation services for Spanish-speaking clients

Supported team communication and client engagement

Managed multi-line phone systems and administrative tasks

LCCAA – Administrative Assistant

2002 – 2004 Lorain, OH

Handled filing, data entry, and client registration

Managed multi-line phone systems and front desk support

Chase Financial Corporation – OPS Coordinator

1997 – 2000 Cleveland, OH

Posted cash batches and reconciled deposits

Analyzed account payoff status and logged unposted payments

Trained new hires and resolved system issues

Recipient of 5 Service Star Awards and 1 Boss Award

Education

Associates Degree

1990 – 1992 Lorain, OH

Southview High School – Diploma

1984 – 1988 Lorain, OH

Community Engagement & Affiliations

Volunteer Subject Matter Expert, SCORE.org

Faith-based mentor and speaker

Collaborative partner with local businesses and ministries

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