Customer/Client Service Officiado Concierge

Allison Clark Berrill

**** ****** ****** **

Hortense, GA 31543

720-***-****

*************.********@*****.***

QUALIFICATIONS

Self-motivated individual who is not afraid to take on new obstacles and situations with a strong background in customer service as well as administrative responsibilities. Team player accustomed to fast paced, high volume environment with extreme standards of excellence and professionalism.

EDUCATION

- Courses in Business & Office Technology at Altamaha Technical College in Jesup, GA. (2001-2003)

- Received certification in 'Medical Computer Specialist' from ECPI College of Technology (1997)

- Graduated College Preparatory Program with Academic/Vocational seals from Pierce County High School (1991)

EMPLOYMENT

-Happy Holidays RV Village – Cherokee, NC. Nov 2023 – April 2024 – Campground hosting: Office, Reservations, POS, Hunt Bros Pizza, money handling, opener/closer.

-Vista Recreation – Cherokee Lake Dam Campground Feb 2023 – Sept 2023; then Douglas Lake Headwaters Campground Sept 2023 – Nov 2023

Campground Host – reserVations, office, light housekeeping – trash collection, park groundskeeping, safety first

-ConexSmart – Conifer, CO – Production Scheduler/Logistics/Finishing Technician – (Nov 2021 – Sept 2022) – detailed preparation of gov’t contracted wire harnesses for aircraft, detailed traceability of parts and projects, restock, inventory control, labeling, specializing in MS Excel spreadsheets.

-The Happy Camper Cannabis Company - Bailey, CO - Budtender/Store Manager - (Aug 2017 – Nov 2021)

I started as a budtender and made manager within 8 months. My duties include(d): Hiring, Ordering, Inventory control, scheduling, emails, SOPs in regard to State Regs and POS system updates, cannabis education, being available to the store first and foremost, and optimal customer service. Pandemic of 2020 was very stressful. Wound up stepping down from management due to some differences, but remained proud to be a part of THC team! Stayed key-badged & dedicated to helping people find their smiles.

-SUBWAY @ Loaf n Jug (a Kroger company) - Bailey, CO - Store Manager - (Mar, 2015 - Aug 2017)

My duties include: Maintaining compliance in a very busy food service/retail environment. Prep menu items. Make custom food orders, while focusing on customer service. Weekly inventory of store (physical count and data entry, update transmission), store food order entry, Store opener/closer. Duty delegation and overseeing schedule placement, while maintaining productivity and gaining sales.

-Total Resource Auctions (a Manheim company) CO Human Resources Assistant/Security - (Mar 2010 - Feb 2011)

My duties included assisting HR Manager with all aspects of her roll in recruiting, benefits, payroll, administration, as well as standing gate security for a multi-million dollar automobile auction. Spreadsheets, word processing, mailing, emailing, faxing, customer service, hiring, firing, guarding.

-Gould and Lamb LLC - FL/CO -Client Service Representative. (Jul 2006 - Jun 2009)

My duties include satisfying the client by answering calls promptly and filling requests as needed while upholding the utmost confidentiality. Former position w/ company: My duties were to coordinate Pharmacy cases and maintain the department workflow. Review Patients Medical records, etc in order to coordinate a Workers Compensation case and send out for a Medicare Set Aside allocation. Data Entry, Spreadsheets, Word Processing, Mailing, Emailing, Faxing, QA.

-Holman Subz, Inc. dba Subway [Certified Food Service] Manager - Bradenton, FL - (Sept, 2004 - May 2006)

My duties were to uphold the store's image while maintaining the profitability of the establishment as a whole. I took care of hiring, scheduling, payroll, inventory, ordering, and cost of goods control. Other duties included: food preparation, register, customer service, deposits, cash outs, etc.

-Waycross Properties, Inc. - Maintenance/Office Manager - Waycross, GA (Jan. 2002- May, 2004)

My duties included: multi-line phone system, transferal of maintenance call-ins to personnel, management of budgets, customer services, accounts payable, accounts receivable, assistance with lease of properties, all general administrative/clerical duties

-Commercial Tire and Wheel - Office Manager - Waycross, GA . (Jun 1999 – Jan 2002)

My duties included: phones, payroll, accounts payable, accounts receivable, bank deposits, invoicing, filing.

-Blackshear Family Practice - Medical Receptionist - Blackshear, GA -(Mar, 1998 - Jun, 1999)

My duties included: switchboard, doctor's messages, appts, filing, sorting, entering ins information, mild accounting.

- United States Navy - Third Class Aviation Life Support Technician - Norfolk, VA. (Aug, 1993 - Nov, 1997)

My duties included: Supply Petty officer - responsible for outfitting aircrew, flight officers with appropriate flight gear. (ordering, inventorying, stocking, record-keeping, filing, data-entry), Trainer - responsible for keeping up with current training regimens, messages in order to keep aircrew, flight officers up-to-date with proper flight gear inspection cycles, maintenance and repairing life support equipment for E-2C and C-2A aircraft as well as personnel protective equipment.(inspecting, testing)

REFERENCES

Available Upon Request

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