Maydell Sampson
***** ************ **. ******, ***** 77373
281-***-**** **********@***.***
Professional Summary
Detail-oriented Data Entry Specialist with over 20 years of experience in administrative support, data management, and customer service. Skilled in maintaining data accuracy, meeting strict deadlines, and streamlining processes for improved efficiency. Proven ability to handle high-pressure tasks with precision and professionalism, consistently exceeding expectations.
Skills
●Data Entry and Accuracy
●Database Management
●Attention to Detail
●Data Verification and Correction
●Administrative Support
●Proficient in Microsoft Office Suite (Word, Excel, Outlook)
●Problem-Solving and Critical Thinking
●Typing Speed: [Insert Your WPM if Known]
Professional Experience
Data Entry Specialist
Bcforward Enterprise June 2021 – November 2022
●Input and corrected data on professional forms, ensuring accuracy and timely processing.
●Verified and filled in missing information on forms based on detailed guidelines and procedures.
●Exceeded productivity goals by maintaining high levels of accuracy and efficiency.
Customer Service Representative
Elevance Health August 2023 – Present
●Utilize research skills to ensure member records are updated accurately.
●Process and manage incoming documents efficiently while ensuring data integrity.
●Address customer inquiries with professionalism, often requiring quick problem-solving.
Customer Support Representative
Arise Virtual Solutions June 2015 – July 2018
●Provided data entry support for customer service systems, ensuring information was correctly recorded for clients.
●Maintained accurate records of customer interactions and transactions.
Manager, Customer Services
United States Postal Service January 1996 – January 2012
●Oversaw administrative processes, including data tracking, reporting, and customer file management.
●Supervised data input by team members, ensuring compliance with organizational standards.
Education
Human Resources Certificate
Lone Star College January 2014 – May 2015
High School Diploma
Cecelia Sr. High September 1969 – January 1973
Achievements
●Consistently exceeded data entry accuracy targets and reduced error rates.
●Recognized for streamlining data verification processes at Bcforward Enterprise.
●Managed a high volume of records and maintained 100% compliance with deadlines.