Dynamic Bartender with Customer-Sales Expertise

Brianna Crowson

**** **** **. ************, ** **103

979-***-**** **********@*****.***

OBJECTIVE

Focused on immersing myself in an industry where I can devote my knowledge, understanding, and skills. While also providing exceptional customer care, and applying effective problem-solving abilities with my bartending and sales experience. Meanwhile, paying professional attention to detail to improve the company’s profits and help clients. EDUCATION

Vista College, College Station TX

Graduate: May 2020

Dental Assisting-Diploma

SKILLS AND ABILITIES

Emotional intelligence

Excellent communication skills

Efficient in sales

Superior customer service skills and friendly demeanor Multitasking and prioritizing workload

Active listening and critical thinking skills

Fast learner

EXPERIENCES

Bartender- Lion Sports Bar Philadelphia, PA

January 2024-Current

● Ensuring all customers are taken care of with a smile and friendly demeanor.

● Creating relationships with liquor and beer representatives.

● Opening and Closing bar duties.

● Efficient knowledge of POS systems.

● Multitasking and organization throughout the day. Bartender/Bar Manager- Bernie’s Soul Kitchen and 52 Social Round Rock, TX February 2022-October 2023

● Opening and closing bar duties.

● Maintaining a clean and stocked bar.

● Taking food orders swiftly.

● Serving and bartending for the Soul kitchen and Poker house simultaneously.

● Chip exchange for poker players.

● Maintained a fun and friendly atmosphere for all customers.

● Efficient knowledge of POS systems.

● Operating cash drawers.

Bartender- Bar 512 E. 6th St. Austin

December 2020-February 2022

● Opening and closing bar duties.

● Efficient knowledge of POS systems.

● Proper cash drawer management.

● Product and upselling knowledge.

● Maintained a clean and organized bar space.

● Kept an open awareness to patrons who may be intoxicated.

● Encouraged bartenders keep a friendly demeanor amongst customers and themselves Head Bartender/Trainer Social Lounge, College Station December 2018-March 2020

(furlough)

● Overlooked closing and opening requirements.

● Efficient knowledge of POS systems.

● Moved promptly and systematically behind the bar.

● Increased bar sales by 20% through effective upselling techniques.

● Trained new employees on how to perform the same duties.

● Cash drawer operations

CERTIFICATIONS

RAMP

Food Handlers

RDA

Basic Life Support (CPR)

REFERENCES

Tabetha Bigham: 806-***-**** Event coordinator/Bartender: Top Tomato Lexus Kinsley: 267-***-**** Bar Manager: Misconduct Tavern

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