Sriram N
Email: *************@*****.*** Phone: +1-901-***-****
Workday Consultant
PROFESSIONAL SUMMARY
Workday Consultant with 5+ years of hands-on experience in Workday HCM implementations, configuration, integrations, and support. Expertise in gathering requirements, designing solutions, configuring Workday modules, and leading end-to-end deployment in fast-paced agile environments. Adept at interfacing with business stakeholders, translating business needs to technical specs, and optimizing HR processes using Workday best practices. Proven track record of delivering high-quality deliverables within schedule through strong communication, teamwork, and problem-solving skills.
TECHNICAL SKILLS
Workday Modules: HCM, Absence Management, Time Tracking, Benefits, Compensation, Talent & Performance, Security & Role Management
Workday Tools: Workday Studio, EIB, Core Connectors, Report Writer, Calculated Fields, Business Processes
Integration & Support: SOAP/REST APIs, Web Services, Integration Cloud Platform, Data Conversion, Support Troubleshooting
Methodologies: Agile, SCRUM, Requirements Gathering, UAT, Training & Documentation Other Skills: SDLC, Functional Design Specifications, Business Analysis, Cross-Functional Team Collaboration
PROFESSIONAL EXPERIENCE
Fiserv, Inc. – Brookfield, WI Feb 2024 – Present
Workday Consultant
• Partnered with HR teams to deploy Workday HCM solutions across U.S. business units, focusing on Absence, Benefits, and Time Tracking.
• Conduct detailed workshops with HR, Payroll, and Operations teams to gather functional requirements.
• Configure Workday business processes, security groups, domains, and role assignments.
• Built Complex Calculated Fields and Custom Reports to support compliance and operational needs.
• Designed and developed integrations using EIB, Core Connectors, and REST API endpoints.
• Orchestrate data conversion activities including mapping, cleansing, and load monitoring.
• Serve as SME for Workday security design and best practice enforcement.
• Execute unit, system, and user acceptance testing (UAT); document defects and resolutions.
• Provide daily production support to HR & Payroll teams, resolving issues within SLA.
• Collaborate with cross-functional teams to finalize cutover checklists & go-live readiness.
• Create and maintain Workday configuration documentation & process guides.
• Train HR & business users on Workday functionality and navigation.
• Review and optimize existing business processes for performance improvements.
• Support audit and compliance reviews by delivering required Workday reports.
• Partner with technical teams for Workday Studio integration troubleshooting. Tenet Healthcare – Dallas, TX Jan 2023 – Jan 2024
Workday Consultant
• Improved and expanded Workday HCM and Compensation processes to support HR teams across 10+ healthcare locations.
• Worked with stakeholders to translate business requirements into functional design specifications.
• Configured job profiles, positions, compensation grade structures & security policies.
• Developed custom dashboards and operational reports for HR leadership using Workday Report Writer.
• Built integrations with benefits carriers using EIB and secure FTP for benefits enrollment changes.
• Supported benefits configuration including plan setup, eligibility rules, and carrier feeds.
• Implemented absence and time tracking business processes with advanced calculated fields.
• Partnered with payroll to validate Workday HCM payroll inputs & data flows.
• Facilitated system testing, defect tracking, UAT coordination, and sign-off.
• Delivered classroom and virtual training sessions for business users and HR partners.
• Prepared go-live checklists and cut-over plans in coordination with deployment teams.
• Actively monitored production tickets and resolved issues within defined SLAs.
• Collaborated with IT to maintain Workday security and SSO integration health.
• Documented enhancements, business process updates, and integration specs.
• Supported quarterly patch updates and regression testing activities. Tech Mahindra Ltd. – Pune Jan 2021 – Oct 2021
Workday Consultant
• Supported global Workday HCM rollout across India and APAC regions.
• Assisted in gathering and analyzing HR/Payroll requirements from regional stakeholders.
• Configured Workday HCM foundational setup including business processes, security
& user roles.
• Created calculated fields and custom reports to automate daily HR operations.
• Designed and executed data conversion loads from legacy HR systems to Workday.
• Maintained integrations between Workday and third-party systems through EIB.
• Provided post-go-live support and troubleshooting for HR and administrative staff.
• Trained HR teams on Workday navigation, business processes, and best use cases.
• Participated in cross-functional SCRUM ceremonies to track deliverables.
• Assisted in audit support by generating required compliance reports.
• Developed documentation including functional specs and job aids.
• Troubleshot errors in Workday reporting and integrations with technical team support.
• Worked closely with global teams to align regional configurations with company standards.
• Supported security group creation and access provisioning for new hires.
• Improved absence and leave setup for APAC compliance requirements. EDUCATION
• Masters of science in computer science(dec 2021- dec 2023)
• Bachelors of Technology Degree in COMPUTER SCIENCE& ENGINEERING(2017-2021)