Operations Analytics & Team Leadership Professional

Harold Simpson

**** ***** **** **. ******, TX. **303 · 832-***-****

*************@*****.***

Synopsis: I’m a dedicated and passionate professional with extensive business analytics experience

that can easily assimilate job requirements, employ new ideas and methods, display

an outstanding ability to plan, coordinate, and implement effective strategies and

procedures to bring significant improvements in efficiency, productivity, and processes

towards the successful attainment of organizational growth. I’m a team player and

team builder recognized for the capacity to work autonomously and collaboratively and function in a dynamic and changing environment. I also have the ability to facilitate productive working relationships with co-workers, executive management, and clients.

EXPERIENCE

08/2021 TO PRESENT

PST SUPERVISOR, LabCorp

Supervise a team of 32 phlebotomists working in Patient Service Centers and/or physician’s offices in Houston, Conroe, Trinity, and the Huntsville area

Manage patient flow, wait times, and inventory levels

Monitor monthly productivity and report any deviations as necessary

Coordinate phlebotomists’ schedules through resourceful and creative thinking based on request, vacation, FMLA, STD/LTD, and business needs

Perform operational duties such as payroll, monthly schedules, and performance appraisals

Partner with Human Resources regarding employee relations issues and disciplinary actions

Create requisitions, hire and train phlebotomists to open and fill positions

Communicate effectively to internal and external customers, including patients, client’s office staff, sales team, logistics, and senior management

Provide exceptional customer service to all patients and clients

Assist in the set-up of new Patient Service Centers or Client Offices

Provide resolution of any patient or client issues

Perform, collect, and prepare specimens when needed

Travel to additional sites whenever necessary

01/2021 TO PRESENT

MASTER PEACE OFFICER, COFFEE CITY POLICE DEPARTMENT

Patrolling assigned areas by car and being on the lookout for suspicious or illegal activity

Issuing citations, serving arrest warrants, and arresting people on misdemeanors and felony charges

Helping people in trouble and rendering other public services

Performing on-the-scene investigations

Pursuing fleeing suspects

Handcuffing and searching arrested persons and reading them their rights

Immediately responding to reports of emergencies or possible crimes and offering the necessary assistance

Regulating traffic, enforcing traffic laws, investigating traffic accidents, and assisting motorists in need

Building and maintaining positive relationships with members of the community

Completing all necessary paperwork and providing testimonies in court

01/2021 TO 08/2021

JUVENILE PROBATION OFFICER, WALLER COUNTY JUVENILE PROBATION

Supervise the child throughout the juvenile probation process by conducting home, school, and office visits to determine what resources are in the best interest of the juvenile

Counsels with juveniles, families, and other persons and/or agencies as needed; provide Crisis Intervention Counseling to families

Conducts ongoing assessment of risk; arranges support services, makes recommendations, and provides appropriate supervision of all juveniles on caseload

Prepares documentation for cases scheduled for detention and court appearances and/or hearings; testifies before the court as to the recommendation required

Maintains written reports and daily chronological notes for each juvenile placed on probation. Conducts monthly random drug testing on juveniles

Works as a liaison with the District Attorney’s Office and offers recommendations regarding court proceedings

Juvenile Case Management (JCMS), Juvenile Justice Information System (JJIS), Live Scan Fingerprint System, Noble PACT Risk Assessment, and the MAYSI mental health screening tool

Assisted with auditing to ensure all department, TJJD, and DPS standards were met. Assist with the scanning and destruction of juvenile records as dictated by Chapter 58 of the Texas Family Code

Assist in completing statistical data for report and planning purposes to ensure the accuracy of departmental data entered and collected. Assist in the sealing of the files processes to ensure that all department, TJJD, and Family Code standards are met

10/2018 TO 01/2020

POLICE OFFICE/FIELD TRAINING OFFICER, LONESTAR COLLEGE POLICE DEPARTMENT

Conducts patrols on campus to ensure security of buildings, students, and staff

Responds to requests for assistance and emergencies

Informed all colleagues of vehicle and traffic regulations

Investigate crimes

Conduct educational activities that relate to safety and crime prevention

Outreach Coordinator

TEAM Representative Committee

Hiring Committee

Field Training Officer

First Responder

CPR/AED

04/1999 TO 10/2018

HOUSTON INDEPENDENT SCHOOL DISTRICT

08/2013 TO 10/2018

POLICE OFFICE/FIELD TRAINING OFFICER:

Respond to calls for assistance from HISD personnel for incidents occurring on HISD property

Conduct surveillance of incidents involving crimes against persons, property, and/or public

Assist school staff in emergencies

Conduct follow-up investigations of incidents involving HIDS students, personnel, and/or property

Assist HISD administration, staff, and officers with the gathering of information or evidence for use in court or administration purposes

Prepare detailed synopsis for events and incidents occurring on/off HISD property but involving HISD students or personnel

Recovery of stolen property belonging to HISD from other law enforcement agencies, pawn shops, and/or persons who have possession of the property

Function as a liaison with other federal, state, county, or local agencies

Prepares cases of crimes against persons, property, and/or the public for presentation to the District Attorney

Enforce rules and regulations approved by the Board of Education and the school administration

Appear in court as a witness if summoned

Function as a liaison with the community in matters relating to the safety of the students, faculty, and property

Present in-service classes to students, parents, teachers, and community groups regarding safety and security issues

Must be able and willing to respond to an active threat on campus within a timely manner under a variety of circumstances

01/2010 TO 08/2013

Fleet Manager:

Manage fleet technicians

Maintain proper documentation for fleet

Provide monthly maintenance reports

Address repairs and convey pertinent information regarding police vehicles to vendors

Provide a weekly report/log to administration staff for fleet

04/1999 TO 01/2010

Driver/Warehouse:

Perform a wide variety of activities related to processing, storage, and distribution

Operational License (CDL) for moving district supplies, materials, textbooks, and mail

Operating an assigned district (4-ton) truck on a daily route

Provide customer service to school administrators and staff members

EDUCATION

OCTOBER 2019

M.B.A- MASTER OF BUSINESS ADMINISTRATION, University of Phoenix

JUNE 2015

BA- BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, university of phoenix

APRIL 2014

POLICE ACADEMY, UNIVERSITY OF HOUSTON DOWNTOWN

JUNE 1998

HIGH SCHOOL DIPLOMA, PARKVIEW HIGH SCHOOL

SKILLS

Communication Skills

Strategic Planning & Implementation

Customer Service

Management

Business Law

Conflict Resolution

Marketing

Collaborator

Organizational Skills

Managing Quality in the Supply Chain

Corporate Finance

Presentation Skills

Mentoring/ Team Building

Investigations/ Case Management

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