Multifaceted Administrative Specialist and HR Professional

J O D I K A I E C O L L I N S

A D M I N I S T R A T I O N / C L E R I C A L

* * * . * * 2 . 0 8 5 0 j k c o l l i n s 1 4 6 7 @ g m a i l . c o m D a l l a s GA Professional Experience

Black Women’s Health Imperative

Human Resources

Remote/Atlanta, GA/Washington DC

September 2020 – November 2024

In my Human Resources (HR) position at Black Women’s Health Imperative, I acted as the primary point of contact for all employee-related matters, supporting processes from onboarding new hires through to conducting exit interviews in cases of accelerated attrition. Working within a multi-state non-profit organization, my duties encompassed maintaining current policies and procedures to ensure seamless operations, managing employee files, updating the job description library, verifying the accuracy of compensation and benefits structures, and facilitating professional development opportunities. Additionally, I consistently handled confidential information with the highest level of discretion regarding employee conflict resolution. My role also involved clerical responsibilities, including file maintenance and correspondence (heavy email) communications. AECOM

Administrator, Water Division

Hybrid/Atlanta, GA

November 2003 – June 2020

In my capacity as Administrator for the Water/Wastewater Division at AECOM, I provided essential support to C-Level Executives. My responsibilities included assisting with business development staffing initiatives and managing the preparation and tracking of budgets and presentations. I performed a broad range of customer service, administrative and clerical duties, which involved heavy phone support, coordinating extensive domestic and international travel arrangements, organizing internal meetings, and efficiently managing multiple complex executive calendars.

I contributed to the success of FEMA and major international projects by executing key HR tasks, overseeing call center operations, maintaining confidential comprehensive records, and editing professional correspondence. My role also encompassed resolving client and vendor issues, processing expenses, and supervising subconsultant agreements and invoices to ensure accuracy and compliance. Additionally, I was responsible for project administration setup, which included planning office space, recruiting, and onboarding personnel to support project objectives and organizational growth. Technical Skills

I am skilled in using numerous software programs and applications such as Microsoft Office Suite, Teams, Outlook, Google Suite, Gmail, Zoom, SharePoint, and Monday.com. Additionally, I have hands-on experience with Salesforce, Oracle, QuickBooks, and ADP.

Soft Skills

I am a highly organized and detail-oriented professional with strong communication skills. I excel at staying calm and managing challenging situations across on-site, hybrid, and remote settings. Education

Ohio State University, Columbus, OH

Chaminade Julienne Catholic High School, Dayton, OH References

Available Upon Request

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