Administrative Operations Specialist with Detail & Compliance

Samantha Griffieon

Ankeny, IA *****

515-***-**** *************@*****.***

Detail-oriented administrative professional with over 5 years of experience in office coordination, document management, customer communication, and financial support. Adept at managing tasks in high- volume environments with a focus on accuracy, confidentiality, and efficiency. Skilled in Microsoft Office Suite, DocuShare, and business operations support.

Ag Finance Assistant

Corteva Agriscience (via Kelly Services Global, LLC), Johnston, IA Nov 2021 – Present

• Process and manage loan agreements in compliance with company standards.

• Communicate effectively with internal and external stakeholders including lenders, sales reps, and credit teams.

• Organize agreements using DocuShare and ensure timely follow- up on financial documents.

• Maintain data accuracy and confidentiality in line with privacy regulations.

• Identify and recommend process improvements to streamline workflow.

Logistics Coordinator

MorNatural, Polk City, IA

Oct 2019 – Nov 2021

• Oversaw order processing and proactive customer service for multiple accounts.

• Collaborated with accounting to ensure accurate invoicing.

• Managed operations including inventory tracking, data entry, and social media coordination.

• Executed efficient labeling and merchandise storage under tight deadlines.

Orthodontic Assistant

Ankeny Orthodontics P.C., Ankeny, IA

Aug 2011 – Feb 2018

• Scheduled and managed appointments for high patient volume.

• Maintained and prepped clinical rooms for patient procedures.

• Educated patients on oral hygiene and recorded medical histories.

• Managed patient records and ensured privacy law compliance. Key Skills

• Office Administration Calendar Management Document Processing

• Microsoft Office (Excel, Word) DocuShare Connex LMS

• Customer Service Confidentiality & HIPAA Compliance Data Entry

• Workflow Optimization Communication Records Management Education

Des Moines Area Community College – Ankeny, IA

Associate of Arts: Dental Assisting

August 2008 – 2011

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