Administrative Support Specialist with Billing Focus

OLIVIA BRUNEUS

PROFESSIONAL SUMMARY

A meticulous and goal-driven team player with exceptional organizational skills and years of experience in administrative support. Proficient in customer assistance and can adapt quickly in any work environment.

SKILLS

Filing and data archiving

Interpersonal communication

Microsoft Office Suite

Ability to work independently and as part of a

team

Time management

Written and oral communication

EXPERIENCE

MEDICAL BILLING/OFFICE ASSISTANT, NY CENTER FOR EARS, NOSE & THROAT; BROOKLYN,NY — 10/2024 - 12/2025

Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.

Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

Collected payments and applied them to patient accounts.

Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Collaborated with customers to resolve disputes. FRONT DESK RECEPTIONIST, COHEN’S FASHION OPTICAL; BROOKLYN, NY — 03/2024 - 10/2024

Collected payments and applied them to patient accounts.

Verified insurance of patients to determine eligibility.

Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Collaborated with customers to resolve disputes. FRONT DESK, AG URGENT CARE — 2022-2024

Collected payments and applied to patient accounts.

Verified insurance of patients to determine eligibility.

Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Collaborated with customers to resolve disputes. FRONT DESK RECEPTIONIST, SALON[718]; BROOKLYN, NY 2021-2022

Used internal software to process reservations, check-ins and check-outs.

Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.

Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Answered multi-line phone system and transferred callers to appropriate department or staff member.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Brooklyn, NY 11210 *************@*****.*** 347-***-**** 1

CASHIER, FEEL BEAUTY SUPPLY — 2019-2021

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restocked and organized merchandise in front lanes.

Helped customers complete purchases, locate items, and join reward programs.

Worked closely with shift manager to solve problems and handle customer concerns.

Assisted customers with returns, refunds and resolving transaction issues.

Set up new sales displays each week with fresh merchandise.

Learned duties for various positions and provided backup at key times.

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Brooklyn, NY 11210 *************@*****.*** 347-***-**** 2

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