Consumer Packaged Goods Specialist with JDA & JDE Expertise

Cherie M. Leidenheimer

Cincinnati, OH **************@*****.***

I have worked in the Consumer Packaged Goods industry for many years. I have maintained an excellent work reputation known for being adept to changing priorities and expectations. Works well both independently and as a member of a team with attention to details in a deadline driven environment. My skills include:

JDA Space Management Excel, PowerPoint, Word Collaborative team player Adobe Photoshop Detail oriented Time management

JD Edwards Coachable and adaptable Perfect attendance WORK HISTORY:

Candle-lite Mar. 1997 – Dec. 2019

Sept. 2015 – Dec. 2019

Consumer Affairs Coordinator

Handled consumer questions through emails, phone, and social media in a timely manner

Worked with consumers, sales, marketing and quality in handling product complaints

Developed reports to communicate consumer complaints to appropriate teams

Lead safety committee meetings to report findings and insights on product

Assisted with consumer focus groups

Completed competitive product reports out in market and lead meeting

Continued to maintain all aspects of planogram software

Continued to maintain image database for closeouts

Maintained product data on website

June 1998 – Sept. 2015

Retail Space Planner utilizing JDA

Created and maintained product database

Created and maintained fixture database including custom fixtures, floor displays and pallets

Created all images for planogram software

Created planograms for many CPG companies including: Kroger, Meijer, Publix, HEB, Rite Aid, CVS, Ace Hardware, and Wal-mart

Reduced output time from 1 week to 1-2 days

Imported IRI information (obtained through our IRI person) into software to create product performance reports

Updated new product information into JDE system

March 1997 – June 1998

Secretary

Performed various administrative functions, including price quotes, correspondence, filing and preparing sales kits.

EDUCATION: Attended Indiana Institute of Technology 1988-1989 - Engineering

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