Office Services

Cheryl Kinderman • Redgranite WI ***** • *******@*****.*** • 920-***-****

First, thank you for taking time to consider application materials. A commitment to fostering efficient, positive, and well-organized workplaces has guided every step of this employment journey. Colleagues and supervisors have valued an initiative-taking approach to problem-solving, a focus on clear communication, and a dedication to supporting both team and organizational goals. New challenges are met with hope, curiosity, adaptability, and continuous improvement as guiding principles—whether that means understanding role boundaries, compatibility, streamlining a process, learning a new system, or finding ways to enhance customer experience.

A strong belief in the importance of collaboration and respect for diverse perspectives has shaped interactions with coworkers, clients, and leadership. In every environment, the goal is to contribute not just to daily operations, but to a culture of trust, reliability, and shared success. An opportunity to support your team and help meet organizational objectives would be welcomed. Thank you for your time and consideration. I welcome further discussion on how my skills and experiences can benefit your business.

Candidacy offers a customer-focused Unit Clerk with 12+ years of experience in healthcare, manufacturing, and logistics. This candidate is skilled in Microsoft Office Pro, Adobe Pro Suite, and ERP systems. Recognized for initiative, adaptability, and delivering outstanding service.

Experience, Key Achievements, Core Competencies

Housekeeping

HCSG-Evergreen, Oshkosh, WI Jan 2026 - Present

Provided housekeeping services in a health care setting, consistently demonstrating strong work ethics, a cheerful outlook, and reliable attendance.

Worked effectively both independently and collaboratively, following all safety protocols and actively supporting environmental initiatives.

Adapted to frequent employee shortages and unpredictable shifts by managing changing schedules and maintaining service quality.

Front Office

911 Restoration of Appleton, Oshkosh, WI Apr 2025 - May 2025

Gained expertise in organizational policies, procedures, and software applications.

Provided service to internal and external customers across various communication channels.

Managed sales leads, accounts receivable (75% delinquent payors and collections), accounts payable, and managed filing tasks.

Food Services Associate

ThedaCare Juliette Manor, Berlin, WI Oct 2024 - Jan 2025

Accurately and efficiently performed kitchen, food preparation, and cleaning tasks as instructed.

Provided customer service to internal and external clients using multiple communication channels.

Quickly learned and followed policies, procedures, and resident-specific food preferences while maintaining respect and dignity.

Customer Service Representative (CSR) – Seasonal Part-time

The Kirk Company-Wautoma, WI Aug 2024 - Sep 4, 2024

Assisted internal and external customers through various communication channels.

Processed shipping orders and performed data entry using computer systems while supporting Accounts Payable.

CSR employment started ahead of the official offer date by volunteering to begin early; role turned into shipping.

Administrative Assistant

Intertek PSI, Ripon WI Apr 2024 - May 2024

Managed reception duties, time organization, and meticulous data collection, compilation, and entry.

Processed construction field work orders, spreadsheets, labor schedules, and managed accounts payable, receivables, and invoicing.

Utilized MS Office Pro and essential office tools, although some systems (Adobe Acrobat Reader Pro, phone, keyboard, mouse) were not operational and training was insufficient.

Production Team Member (The Cookie Factory or TCF)

Alliance Laundry Systems, Ripon WI Dec 2023 - Feb 2024

Utilized TCF kitting techniques to efficiently locate, assemble, and package items into single "kits" with unique SKUs for streamlined shipping and order fulfillment.

Supported business growth by increasing sales of slow-moving inventory through strategic kitting, enhancing product appeal and operational efficiency.

Adapted quickly to a placement that differed from interview, orientation expectations, demonstrating flexibility in a union shop environment and resilience amid hiring process changes.

Environmental Services Associate

Advocate Aurora Health, Oshkosh WI May 2023 - Sep 2023

Provided housekeeping services in a health care setting, consistently demonstrating strong work ethics, a cheerful outlook, and reliable attendance.

Worked effectively both independently and collaboratively, following all safety protocols and actively supporting environmental initiatives.

Adapted to frequent employee shortages and unpredictable shifts by managing changing schedules and maintaining service quality.

Operations Material Handler III - Clerical

Generac Mobile Power Systems, Berlin, WI Mar 2022 - Sep 2022

Demonstrated professionalism, strong work ethic, cheerful outlook, consistent attendance, and adherence to safety and operational guidelines both independently and within teams.

Optimized material flow in and out of inventory storage areas to production lines, resolved issues by assisting Material Handlers in locating missing parts, and supported production efficiency.

Utilized advanced PC skills—including expertise in MS Excel and ERP SAP—to deliver inventoried items and shipping paperwork, organized and accurate reports and data-driven solutions.

Operations Services Associate

Service First Contract with Milsco Manufacturing, Redgranite, WI Aug 2021 - Mar 2022

Performed operation transportation logistics, sales, purchasing, and quality assurance to ensure product meets blueprint and set criterion. Logistics Serviced with ERP, inventory, fleet transportation, data collection, and dashboard input.

Communicated and worked with internal and external team members to ensure product meets or exceeds customer satisfaction.

Utilized ERP and data collection systems with advanced MS Excel reports.

Program Operations Associate II

WI Winnebago Mental Health Institute, Oshkosh, WI Feb 2020 - May 2020

Provided healthcare services and government medical-legal support to medical and legal personnel, as well as clients, through consistent open security window, in-person reception, and efficient management of multiple client admissions documentation and interactions, maintaining high standards despite reduced workload and the challenges presented by Covid-19 safety protocols.

Processed, prioritized, and organized raw data into actionable information, managed word processing, meetings, agendas, purchasing, invoices, expenses, reconciliation, and courtroom video conferencing.

Created and maintained records, automated statistics, and generated reports to support leadership decisions, consistently producing quality work and earning a reputation as a trusted, confidential resource.

Warehouse 3rd Party Virtual Logistics Office Associate

Seek Careers Contract with CCRS, Menasha, WI Apr 2019 - Aug 2019

Provided service and support to internal and external customers, consistently aiming for positive outcomes.

Coordinated supply orders and scheduled shipments, verifying shipping documents and addressing variances or damages.

Entered purchasing and logistics data into ERP, WMS, and Excel; generated shipping documents and maintained accurate records.

Bill of Materials, Bill of Materials Administrator

Seek Careers Contract with Wilson-Hurd, Berlin, WI Mar 2018 - Jan 2019

Leveraged organizational skills, data analytics, and ERP system expertise; completed ITAR and EAR compliance training.

Prepared and processed data, created bills of material with work instructions for production line job packets, referencing engineering drawings and customer specifications.

Determined raw material quantities, analyzed part and machine setup data, and calculated standard production times.

Administrative Assistant for Multi-line Business - Part-time

CDI Corporation Contract with AECOM, Oshkosh, WI Aug 2017-Mar 2018

Efficiently managed customer relations, registration, and phone triage, ensuring seamless scheduling and comprehensive records management through virtual meetings and standardized documentation.

Created and maintained an accessible contact directory, supervised inventory procurement, and managed purchasing, invoicing, and reconciliation processes while staying within budget.

Built strong partnerships with contracted suppliers and coordinated logistics to provide flexible accommodation, resulting in initiative-taking supplier engagement and increased client referrals.

Front End Customer Service - Cashier

Pick N' Save-Wautoma, WI Sep 2015 - Jun 2017

Provided attentive customer service by greeting customers, identifying their needs, and assisting with merchandise selection, while managing phone inquiries.

Managed cash register operations, including opening and closing, reconciling transactions, and balancing cash drawers.

Processed sales and payments, maintained sales records, and kept customers informed about promotions, store policies, and security practices.

Warranty, Publications, Parts Analyst, Office Associate

Cadre Contract > Direct Hire with Oshkosh Corporation, Oshkosh, WI Apr 2007 - Jan 2013

Supported warranty and publication administration by collaborating with internal teams and external suppliers for troubleshooting, coordination, and scheduling.

Coordinated and analyzed failed service parts, orders, and logistics, ensuring accurate reporting through ERP and database systems.

Prepared and published service parts manuals, uploading content to FTP and maintaining website documentation.

Administration Administrative Assistant

Advocate Aurora Health Care, Oshkosh, WI Oct 2003 - Mar 2007

Provided comprehensive administrative support in healthcare quality, infection control, risk management, social services, discharge planning, and education, contributing to the successful opening of a new hospital and clinic.

Administered customer relations, phone systems, training logistics, scheduling, and class registration, while maintaining accurate records and coordinating evaluations, surveys, and mass mailings.

Managed financial and administrative tasks such as requisitions, purchasing, invoice processing, payment reconciliation, and supported events, presentations, and quality audits using audio-visual and multimedia equipment.

Education

A continuous learner who actively seeks new skills and knowledge for personal or professional growth. This means embracing learning opportunities—from courses and self-study to on-the-job training—to remain adaptable and curious in a changing world.

B.S. in Business: Lakeland College – Fox Cities, WI Minors: Marketing, Computer Science.

A.S. in Supervisory Management: Fox Valley Technical College – Fox Cities, WI Administrative Assistant Information Processing.

Advanced Organizational Leadership Certification: Fox Valley Technical College.

Summary - This document provides a letter of introduction, a summary of professional experience, notable achievements, and core competencies. Periods of parental caregiving during education and employment resulted in gaps in employment history, which were addressed through various short-term positions.

Additions - References, transcripts, and certifications will be provided with an onsite interview.

Contact this candidate