Administrative Assistant / Customer Service Specialist

SHERYL HUFFMAN

Murphy, NC *****

727-***-****

**********@*****.***

SUMMARY

Professional with experience in all aspects of customer service and office administration. Proven record in delivering quality services, consistently meeting established deadlines. Exceptional organizational, communication, interpersonal and analytical skills. Dedicated performer, willing to learn, train and go the extra mile to meet company objectives.

EXPERIENCE

Pasco County Schools

Substitute Teacher Sep 2019 – March 2020

Substitute teacher for absentee teachers in elementary schools in

Pasco County, Florida+

Hallmark

Retail Merchandiser – Part time Jan 2017 – August 2019

Service greeting card departments in 5 area locations.

Lennar Homes, Tampa, FL Dec 2011 – Sept 2016

Accounting Assistant

Process homebuyer contracts for Central Florida, Tampa and Orlando divisions, process bank deposits, data entry of all contract information into J.D. Edwards, make necessary contract changes, maintain journal entry, cash receipts and closed home files.

Palm Acre Real Estate Co. Inc, Clearwater, FL May 2009 – Oct 2011

Administrative Assistant

Assistant to Sales Manager of the real estate company that represents On Top Of The World condominium complex. Enter and process listings and contracts in company database, maintain prospect database, post outgoing mail, filing, switchboard relief, many various ongoing projects as needed.

Prudential Tropical Realty, Palm Harbor, FL Aug 1996 – May 2009

Administrative Assistant/Office Support

Oversaw operations of a 50 agent office with 5 support office staff. Interviewed agents and vendors, completed and processed listings, contracts and sales documents, set appointments, prepared reports, primary operator and trainer of office computer system, input property invoices for payment, set up new rental properties, created manager reports and weekly reports to owners, file management and designated projects. Transferred to Home Office accounting department in 2007.

Licensure

State of Florida, Division of Real Estate License #SL599907

Bert Rogers School of Real Estate, Tamp, FL

State of Florida, Notary Public

Training

-Broker Relocation Certification Program, Homefinding/Homemarketing Specialist

-Market Value Pricing Specialist

-Career Development Program – Basic Store/Selling Skills & Product Knowledge

-Professional Sales Seminars

-Management Candidate Seminar

Technology Skills

-Microsoft Office: Word, Excel, Outlook, Publisher

-DPN, Promas, Propertyware, Lotus Notes, JDEdwards

-60 WPM

-Various Office Equipment: Computers, Fax Machines, Scanners, Copiers (B&W, Color), Printers, Multi-line Phone Systems, Postage machines, cell phones

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