Virtual Assistant and Customer Support Specialist

CHIOMA MAUREEN CHUKWUNONYE

Onitsha, Anambra State, Nigeria

**************@*****.*** +238********* Linkedin PROFESSIONAL SUMMARY

A trained Virtual Assistant and Customer Support professional with hands-on experience in administrative roles, client communication and virtual support. Skilled in project coordination, problem-solving and delivering exceptional customer service. Proven ability to work in fast- paced environments while managing multiple tasks effectively. Seeking a dynamic role where I can leverage my skills to enhance client satisfaction and operational efficiency. KEY SKILLS

• Virtual Assistance and IT Support

• Customer Service and Client Relations

• Administrative Support and Task Management

• Email Management and Calendar Coordination

• Data Entry and Documentation

• Strong Communication and Interpersonal Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Experience with online collaboration tools (Slack, Trello, Google Workspace)

• Adaptable and Quick Learner

PROFESSIONAL EXPERIENCE

School Admin Officer (NYSC)

Community Boys’ Secondary School Elelenwo, in Obiakpor LGA, Rivers State August 2023 – July 2024

• Managed administrative tasks, including student records, attendance and report generation, improving overall school efficiency.

• Coordinated communication between school management, teachers and students to facilitate smooth operations.

• Provided support in organizing school events and meetings, ensuring accurate scheduling and documentation.

• Assisted in resolving student and parent inquiries, demonstrating strong problem- solving and customer service skills.

Student Industrial Training

St Theresa World Academy School, Aba, Abia State September2014 – July 2023

• Assisted in inventory management and warehouse operations, ensuring accurate stock records.

• Provided administrative support to staff, enhancing workflow efficiency.

• Gained hands on experience in managing data entry tasks and maintaining detailed records.

EDUCATION

Higher National Diploma (HND) Public Administration Abia State Polytechnic, Aba, Abia State 2019- 2021 TRAINING & CERTIFICATIONS

• Virtual Assistance and IT Support - Digital Witch Academy, 2025

Contact this candidate