Executive Assistant & Administration Leader with 20 Years Experience

Professional Summary

Enterprising Senior Executive Administrator with over 23 years of experience in high-level office management, executive support, and organizational operations. Recognized for excellence in business administration, document, storage and system / database management, scheduling, and client engagement. Adept at streamlining processes, coordinating executive functions, and ensuring optimal operational efficiency. Proven ability to manage confidential tasks, oversee and interview staff, and enhance internal communications across departments, with clients and stakeholders.

Core Competencies

• Executive & Personal Assistance

• Office & Business Administration

• Advanced MS Office & Document Management

• Scheduling & Complex Calendar Coordination

• Meeting, Entertainment & Conference/Event Planning

• Financial Support & Budget Monitoring

• HR & Staff Management, Executive Search Processes

• Project Management & Task Planning (MS Planner, SharePoint)

• Proofreading, Research & Report Writing

• Contract and Proposal Management

• Domestic and International Travel Coordination, Itineraries & Expense Processing

• Event Management

• Legal & Procurement Documentation

• Customer Service & Stakeholder Relations

• Managing of Internal and External Communications

• Policy and SOP’s Drafting

Candice Landman

Senior Administration Officer / Executive Assistant Address Pietermaritzburg, South

Africa 3201

Phone 066*******

E-mail *******.******@*****.***

Professional Experience

Executive Assistant

Ramsay Engineering (Pty) Ltd – Pietermaritzburg Sep 2022 – Present

• Provide comprehensive executive support including international and domestic travel coordination, expenses and itineraries.

• Meeting preparation, and company communication management.

• Maintain complex executive calendars, schedule meetings, and transcribe board and management meeting minutes, Resolutions.

• Create reports, track KPIs, prepare presentations, oversee internal documentation, review office systems and policies and dashboards (Planner, SharePoint, Teams).

• Coordinate company logistics, catering for Board Meetings and event management for executive events.

• Manage digital filing systems, expenses, and internal alerts for critical deadlines. Executive Administrative Assistant

KwaWula Homeowners Association – Howick Oct 2022 – Present (Concurrent Role)

• Handle correspondence, HOA board resolutions, and building plan recommendations and approval documentation.

• Manage ad hoc matters including SARS documentation and building plan reviews.

• Drafting all HOA correspondence and obtaining E Signatures via DocuSign. Executive Assistant

Dunranch (Pty) Ltd, Duncountry (Pty) Ltd, Dunadventures (Pty) Ltd – Pietermaritzburg June 2021 – Sept 2022

• Supported executive and hospitality functions across eight business entities.

• Manage entertainment expenses and events for international guests.

• Managed monthly financial meeting documentation and expense processing.

• Oversaw daily business operations and office systems, guest coordination, and event planning at B&B properties.

• Maintained platforms such as QuickBooks, Nightsbridge, Bookings.com, and TravelIT.

• Supervised store compliance reports (GeoChem & Camera Logs) and customer engagement channels.

• Complex Calendar Management.

Office Manager and Personal Assistant

Moodies Financial Services (Pty) Ltd T/A Wealth Manager, Pietermaritzburg Jan 2020 – Sept 2020

• Manage and storing confidential client records, appointment scheduling, and Google Workspace documentation.

• Drafted professional documentation with attention to detail including wills, MOUs, and monthly / quarterly financial reviews.

• Assisted in asset management, client communication, and confidential data handling.

• Managed office systems and supplies.

• Manage multiple priorities with a strategic focus on client relationships.

• Point of contact between clients and Financial Fiduciaries. Senior Administration and Procurement Officer

Dept. Co operative Governance & Traditional Affairs B.U. Municipal Governance, Pietermaritzburg Sept 2011 – Mar 2019

• Project lead for specialized procurement and municipal governance support projects.

• Create and maintain confidential information databases with accuracy and attention to detail.

• Contract preparation and Management.

• Provided executive-level financial oversight and HR collaboration.

• Served as Secretariat for HOD Technical forums and managed ministerial project logistics.

• Implemented annual procurement strategies, MTEF planning, and audit compliance reporting.

• Implement Policies, business practice standards and guidelines in accordance to legislation.

Administration Officer

Dept. LG & Housing Directorate: Legal and Administration, Pietermaritzburg Jul 2003 – Sep 1991

• Managed the BID Section and Supplier Database.

• Conducted contract proofreading and legal document verification.

• Coordinated local government events and prepared detailed performance plans.

• Provided foundational support in document preparation, procurement processing, and reporting.

• Contributed to operational efficiency and interdepartmental coordination. Education

Advanced Certificate in Public & Development Management University of Durban-Westville – 2004 (NQF 6)

• Graduated with Distinction

Programme in Local Government Business Management (NQF 5) UNISA – 2012

High School Diploma

Estcourt High School – 1989

• Matric Exemption, Leadership Roles in Sports & Academics Awards and Achievements

• Outstanding Meritorious Award for 15 consecutive years of service excellence (Public Service, 2012)

Technical (Hard) Skills

Software:

MS 365 Tools including SharePoint, Planner, Teams, Outlook, Power Point and Excel. QuickBooks, Sage, DocuSign, SOM, Glacier.

Platforms: Nightsbridge, Bookings.com, Lekkerslaap, TravelIT, Office 365 Certifications

Protocol and Ethics

Supervisory

Microsoft Excel Advanced 2000

Microsoft Word Advanced 2000

Microsoft Power Point 2000

Microsoft Access Advanced 2000

Interests

Reading / Research Outdoor Activities Fitness Music Qualified Fitness Trainer – passionate about health and wellness

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