Dynamic Guest Services & Leasing Professional
Resume:
NYLAH, BRIDGETT
• Washington, D.C. Open to relocating
• *********@*****.***
As a high school graduate with a proven knack for delivering exceptional customer service and adeptly managing multiple tasks, I am enthusiastically seeking opportunities to channel my skills and drive into a role that not only challenges me but also encourages continuous growth and professional development. EDUCATION/INVOLVEMENT
Bachelor’s Degree: Administration of Justice 08/2023 - Present The University of District of Columbia
● Dc-Up Scholar
● Honor student
High School Diploma
KIPP DC: College Preparatory, Washington D.C. 08/2019 - 06/2023
● National Honor Society Scholar
● 100 community service hours
● Yearbook committee
Police Internship: Dc Police Foundation 06/2022 - 08/2022 Virtual
● Worked to create Projects that were created to stop a problem occurring in D.C.
● Presented Presentations and Business Ideas to important business owners and the Head of Chief of the Police Department.
Naf Academy of Finance Program 06/2020 - 07/2023
KIPP DC: College Preparatory, Washington D.C.
● Three Year, application-based program taking finance-based electives, like Principles of Finance and Business Economics, and participating in career coaching events and opportunities.
● Classwork related to entrepreneurship
EXPERIENCE
Leasing Consultant, 07/2025 - Present
Vnnc Inc., Washington D.C.
● Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
● Collects rents, monitors and manages delinquencies and collections, and maintains accurate records; keep Property Manager informed of any information that could affect property operations.
Concierge, 04/2025 - Present
Vnnc Inc., Washington D.C.
● Coordinate move-ins, amenity reservations, package deliveries, and maintenance requests while maintaining accurate logs and tracking systems. Managing building access, issue keys and visitor passes, and monitor security procedures to maintain a safe and welcoming environment.
● Demonstrate strong multitasking and time management skills in a fast-paced environment with consistent attention to detail. Handling scheduling of resident events, deliveries, and appointments, ensuring all logistics are managed efficiently. Represent the property brand with a friendly, polished demeanor.
Sales Supervisor, 01/2025 - Present
Ford's Theatre Gift Shop, Washington, D.C.
● Manage the sales force and make sure they achieve their objectives. Along with training, scheduling, and managing other sales staff, help customers and handle problems.
● Additionally, keeping up with merchandising displays, inventory levels, and general organization. Guest Associate, 07/2025 - Present
Exhibition hub - Washington D.C.
● Provide a dynamic and enthusiastic guest service to ensure a fun, magical, and safe environment
● Create a positive, memorable experience for guests of all ages as they move through the various immersive and interactive exhibits.
Keyholder, 05/2024 - 11/2024
RudSak -Tyson Corner .
● Opening and closing the store, assisting customers, ensuring a clean workspace, managing codes and alarms. Making sure that product tags and labels accurately reflect the price, and mark down items as needed.
● Helping clients by answering their questions and offering in-depth product expertise. Notify clients of any ongoing specials for goods or services. Maintain a clean and orderly cashier's area and sales floor.
●
SKILLS & ABILITIES
● Leadership
● Customer Service
● Flexible & Adaptability
● Teamwork
● Collarabortaton
● Problem Solving
● Critical Thinking
● Presentation involvement
Contact this candidate