Administrative Support Specialist with 20+ Years Experience
Resume:
Resume of
Tonia D. Fraze
New Salisbury, IN. 47161
812-***-**** Cell
E-mail: ***************@*****.***
Objective: Seeking full-time employment in office setting, 20+ years of office experience,
dedicated employee with longevity, attention to detail, extensive customer service.
Experience:
1-2017 to Blue River Services, Inc. Highway 135, Corydon, IN 47112
Present
Position: Children’s Services Administrative Assistant
Supervisor: Julia Baylor, Children’s Services Director
Data Entry into EZ Data Software, Monitoring purchases and processing requisitions for
payment, scheduling CPR/FA for all departmental staff, ordering supplies, maintain
accurate inventory for 5 grants with budget over $1,000,000, references checks,
monitoring and entering student attendance and grades, miscellaneous office duties.
10-2013 to Blue River Services, Inc. Highway 135, Corydon, IN 47112
1-2017
Position: Human Resources Assistant
Supervisor; Bonnie Woertz, HR Director
Responsible for updating and maintaining job descriptions for 400+ positions, tracking and
compliance of personnel files, data entry for new employees, processing
to payroll employee exits and changes of status, facilitating and preparation of employee
training and annual evaluation process, facilitate all personnel changes, coordination and scheduling of quarterly TB testing for agency employees, completing I-9
verification and new hire reporting to state, preparation of employment letters, various miscellaneous duties as assigned. Intermediate user of Sage HRMS software, Word, Excel and Access.
8-08 to Blue River Services, Inc., Highway 135, Corydon, In. 47112
10-13
Position: Human Resources Administrative Assistant
Monitoring and scheduling of required training for agency staff, maintaining personnel files in areas related to training, answering and directing calls to HR staff and management, faxing, copying, entering all training data in Sage Abra Suite, compiling agency job postings, attending job fairs for recruiting purposes, compiling spreadsheet data and completing requisitions for HR related bills, maintaining supplies of, and distributing required new hire/recruiting paperwork, assisting with various duties related to employee benefits administration and open enrollment/qualifying event /COBRA paperwork, maintaining roster of confidential email, phone and pager listings for all agency key personnel, distribution of agency employee rosters, complete and distribute employee recognitions monthly, completing confidential new employee background verifications, maintaining required applicant flowcharts for EEOC purposes, maintaining Voluntary EEO forms, and I-9 verifications, logging, tracking and distribution of applications received, reporting applicant information as needed to HR manager, placing Help Wanted Ads, maintaining job descriptions and department orientation forms, employment verifications, onboarding of new employees, other duties as required./assigned.
10-07 to
Position: Community Resources Residential Administrative Assistant
8-08 Supervisor: Tammy Seitz, Community Resources Director
Job duties included answering and routing incoming phone calls, greeting guests, providing direct care services as needed, maintaining office supplies and necessary forms, routing incoming and outgoing mail, faxing, maintaining main files, copying all required paperwork for both main and home files, customer service, tracking authorized units of service, maintaining monthly service percentages for goals and objectives, tracking, scheduling and maintaining staff training and training records, preparing agendas and training records for monthly staff meetings, and maintaining staff emergency data records. Additionally, I was responsible totaling and monitoring timesheets, mileage and travel reimbursements and purchase requisitions, totaling logs for monthly billing, monitoring Choice Program progress reports for end of month billing, allowing Associate Director and Director compile the monthly board reports.
10-06 to Supervisor: Tammy Seitz, Community Resources Director
10-07
Position: In-Home Services Residential Program Coordinator
This position required contact with community members with special needs, and
their families, as well as with representatives of other companies. This position also required that I advocate for the needs and well- being of the individuals served. My duties included gathering personal and medical information on each service recipient on an annual basis. Information gathered was compiled into an individualized plan designed to achieve optimal growth by the persons served. Responsible for monitoring the progress achieved based upon the progress made for each quarter of the year, additionally responsible for collecting data and compiling plans to monitor high risk and health related issues. This position required excellent communication skills, both written and oral, as well as extensive customer service skills and maintenance of many confidential issues.
06-02 to Position: Community Resources Residential Administrative Assistant
10-06 Supervisor: Debbie Thacker, Associate Director
Job duties include answering and routing incoming phone calls, greeting guests, providing direct care services as needed, maintaining office supplies and necessary forms, routing incoming and outgoing mail, faxing, maintaining main files, copying all required paperwork for both main and home files, customer service, tracking authorized units of service, maintaining monthly service percentages for goals and objectives, tracking, scheduling and maintaining staff training and training records, preparing agendas and training records for monthly staff meetings, and maintaining staff emergency data records. Additionally, I was responsible totaling and monitoring staff timesheets, mileage and travel reimbursements and purchase requisitions, totaling logs for monthly billing, monitoring Choice Program progress reports for end of month billing, allowing Associate Director and Director to compile the monthly board reports.
Position: Residential Habilitation Instructor
12-01- Supervisor: Debbie Thacker, Associate Director
6-02
During this period of time duties included, but were not limited to, one on one direct care of service recipients both in their homes and in their local communities, assisting in the teaching and retention of self- care, home maintenance and daily living skills. Additionally, I was responsible for providing input and support documentation to the Q.M.R.P. on a quarterly basis with regard the consumer’s performance in their specific goal areas.
Personal References :
Heather Richard, CCLC Program Mgr.
Blue River Services, Inc.
Jennifer Morton, Corrections Officer
Harrison County Correctional Facility
812-***-**** Cell
E-mail: ***********@*****.***
Michelle Sollberger, Communications Specialist
812-***-**** Cell
E-mail: *****@***.***
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