Administrative & Customer Support Specialist

E X P E R I E N C E

ADMINISTRATIVE SALES SUPPORT

PORCELANOSA

**** – Present

Respond to customer inquiries and provide accurate information regarding product availability, order status, and shipment tracking. Manage customer orders from receipt to delivery, ensuring that all orders are processed accurately.

Answer and manage phone calls on a timely basis.

Provide administrative support to field sales personnel. BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

EYEFORCE A BECKLAR COMPANY (CEVA LOGISTICS)

2024 – 2025

Actively monitored live video feeds from security cameras at various locations using specialized software, identifying potential security threats, and taking appropriate actions to deter crime or alert authorities.

Analyzed situations using trained judgment to determine the severity of a potential threat and appropriate response. CAREGIVER

SELF EMPLOYED

2018 – 2024

Maintained home by managing monthly budget, expenses, cleaning, meal preparation, scheduling appointments and day-to- day activities.

Delivered patient care to ill family member by meeting her hygiene needs, medical support, and medical coordination.

INVENTORY ANALYST

KITZ CORPORATION OF AMERICA

2014 – 2017

Managed inventory by processing invoices with stock information into system, completing picking tickets, running and maintaining reports to keep track of all material in U.S. warehouses. Interpreted data on logistics elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation. CUSTOMER SERVICE REPRESNTATIVE

CENTERPOINT ENERGY

2012 – 2013

• Offered quality customer service to clients in English and Spanish.

• Performed direct customer contact and administrative functions while prioritizing accordingly.

• the company.

832-***-****

*******.*****@*****.***

Houston, Texas

www.linkedin.com/in/celenia-tobar

E D U C A T I O N

ASSOCIATES OF ARTS

Houston Community College

2013 - 2015

S K I L L S

• Bilingual with fluent Spanish

• Customer Services

• Office Administration

• Microsoft Office

• Inventory Management

• SAP

• Data Entry

• Budget Management

• Type 65 wpm

• Analytical

• Event Planning

• Research

• Problem Solving

• Expense Reporting

• Purchasing

CT

C E L E N I A M. T O B A R

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