Remote

Tucson, Az 509-***-**** ********@*****.***

Windy Kjeldgaard

EDUCATION

Adult Learning Center

OBJECTIVE

Detail-oriented payroll and accounting professional with 15+ years of experience supporting payroll, certified payroll, accounts receivable/payable, tax compliance, and financial operations across healthcare, construction, logistics, and manufacturing environments. Known for accuracy, regulatory compliance, and cross-department collaboration.

REFERENCES

Available upon request

FUNCTIONAL SKILLS

Payroll & Certified Payroll

Payroll Hours, PTO, Sick & Vacation Tracking

A/R & A/P Processing

Lien Waivers (Pre-Lien, Unconditional)

Bank & Credit Card Reconciliations

TPT & Mileage Tax Reporting

Invoicing & Collections

QuickBooks

Microsoft Office Suite (Excel, Word, Outlook)

Financial Recordkeeping & Audits

Customer & Vendor Relations

Attention to Detail & Accuracy

EXPERIENCE

Administrative Assistant

Glass Unlimited 05/2025 – Present

Processed certified payroll, monitored employee hours, vacation, and sick time to ensure compliance with labor regulations.

Managed TPT tax reporting, pre-liens, and unconditional lien waivers.

Generated and distributed accurate invoices and customer statements.

Applied payments, refunds, and adjustments; monitored overdue accounts and conducted collection follow-ups. Reconciled A/R ledgers and investigated discrepancies to maintain accurate financial records.

Processed daily receivable transactions in compliance with accounting standards.

Maintained office supply inventory, reducing procurement costs by 10% through efficient ordering.

Collaborated with sales and customer service teams to streamline billing and payment workflows.

Account Specialist

Providence St. Joseph Care Center 01/2022 – 03/2025 Supported month-end close, bank reconciliations, and expense tracking.

Processed credit card payments and reconciled statements for accounting accuracy.

Generated invoices, tracked collections, and managed customer and vendor correspondence.

Entered customer orders, accepted payments, and updated account records.

Prepared documentation for audits and internal reviews, supporting compliance efforts.

Built strong vendor and client relationships, negotiating favorable payment terms when necessary.

Improved recordkeeping efficiency through accurate data entry and organized filing systems.

Customer Service Representative

Qualfon 11/2021 – 01/2022

Handled customer inquiries via phone and chat while working under pressure.

Promoted products and services based on customer needs. Built customer loyalty through professionalism, courtesy, and effective communication.

Trucking Administrative Support

Spokane Produce 02/2020 – 04/2020

Verified driver timesheets and submitted payroll data bi- monthly.

Monitored trucking mileage, fuel usage, and identified discrepancies.

Prepared and submitted Oregon, Montana, Washington, and California mileage tax reports.

Position ended due to COVID-19 workforce reduction. Accounting & Payroll Administrator

Weissenfluh Trucking 10/2014 – 01/2022

Maintained full compliance with A/P, A/R, billing, and bank reconciliations.

Reconciled bank and credit card accounts monthly using QuickBooks.

Reviewed yearly financial data to support annual tax preparation.

Office Manager

Spokandy 04/2013 – 07/2019

Managed payroll, A/P, A/R, invoicing, and collections. Assisted external accountant with monthly financial reporting. Maintained inventory, ordered supplies, and tracked ingredients for production.

Designed catalogs, packaging, labels, and marketing materials using Adobe Illustrator, InDesign, and Photoshop.

Maintained company website and edited product photos. Provided technical support for printers, computers, POS systems, and time clocks.

Insurance Account Representative

Rainwater Insurance 10/2007 – 12/2011

Explained coverage options clearly and upsold products based on customer needs.

Developed cross-selling opportunities with 15 insurance carriers.

Delivered prompt, high-quality customer service and built long-term client relationships.

Administrator / Payroll Support

Specialty Environmental 06/2002 – 10/2007

Performed bi-weekly payroll and certified payroll, including tax reporting.

Collected and prepared financial documentation for annual accounting reviews.

Typed project bids, managed vendor quotes, and assisted project managers.

Supported daily office operations, invoicing, and database updates.

Software & Tools

QuickBooks Microsoft Excel Word Outlook Adobe Illustrator InDesign Photoshop Office Equipment & POS Systems

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