Customer Service Professional Remote, Full-Time Welcome
Resume:
David L. Reed
Carmel, IN *****
https://www.linkedin.com/in/dlreed **************@*****.*** Principal Broker / Trainer / Recruiter Commercial Real Estate
Experienced, motivated, and ambitious individual with a 25+ year record of achievements, currently living in the Indianapolis Area. A lifelong student of marketing and social media and customer retention with strong attention to detail, deep experience, customer service engaging in telephone and face to face communication. Computer literate and fluent in Client Look, Salesforce.com, Act, Lever, Focus-3, MicroSoft Office, and Rent Manager. Looking for an opportunity to be a part of a thriving leading edge sales organization.
Professional Experience Relevant to Commercial Real Estate Leadership (in order of relevance) CB Richard Ellis – Indianapolis, Indiana
Managing Director (March 2003 to November 2010)
• Developed and implemented project management and appraisal lines of business,
• Achievement of a compounded growth of revenues in excess of 15% per annum.
• Recruited and led a team of high performing commercial real estate brokers.
• Managed a team of 125 staff members.
• Developed new business opportunities in Asset Services and Brokerage Reed Advisory Services, LLC. – Indianapolis, Indiana Managing Principal (November 2010 to 2014) and (June 2018 to August 2022)
• Planned and directed executive leadership forums for member / CEOs, $10M - $50M revenue
• Delivered commercial real estate advisory services to business leaders.
• Delivering commercial real estate advisory services to business leaders.
• Coaching and developing leadership qualities in brokers.
• Providing weekly accountability and strategy sessions
• Marketing and Social Media Strategies for myself and my clients Arnold Meyer Company
Sales Manager (August 2022-July 2024)
• Review void analysis and create Leasing plans for a portfolio of 40 properties
• Customer service and problem mitigation
• Creating Marketing and Social Media Strategies
• Make recommendations for acquiring new properties
• Oversee the work of two leasing representatives
• Manage the renewal process with existing tenants
• Underwrite and approve all transactions
• Negotiates subleases, renewals, terminations
• Extensive experience in Office, Retail, Industrial and land transaction NAI Northern California – San Francisco, California Managing Director (January 2017 to June 2018)
• Responsibilities included Overseeing $10-million in revenue while managing 50 independent brokers and 18 employees, and leading the growth of NAI Northern California’s office in San Francisco.
• Developed brokers’ leadership and sales potential.
• Established new business contacts and opportunities for sales and development, while troubleshooting issues with clients.
Bradley Company – South Bend,
Indiana Senior Vice President/ Learning (June 2015 to December 2016)
• Spearheaded strategic plans to recruit and train third party brokers, and develop new business.
• Directed, coached, and monitored progress of brokers through various transactions.
• Sourced new business contacts and developed opportunities to promote financial growth.
• Reviewed, assessed, and implemented coaching strategies.
• Led the establishment of a new Indianapolis office, DTZ, Americas – Indianapolis, Indiana
Senior Vice President Managing Director (June 2013 to June 2015)
• Developed new business contacts and leads for sales.
• Recruited, trained, and monitored progress of brokers.
• Reviewed, assessed, and provided strategies for portfolio optimization.
• Directed the North American service delivery for Rolls Royce in transaction support and portfolio optimization, and provided regional deal management for Chrysler, Pitney Bowes, and other corporate accounts. Education and Credentials
Business Administration and Organizational Leadership Northern Kentucky University Business Administration, Thomas More College
Over 100 hours of college credit
Professional Associations
Licensed Real Estate Broker California, Tennessee and Indiana Current Former President, Indiana Commercial Board of Realtors (2016) Board Secretary and Treasurer, Indiana Commercial Board of Realtors (2007 – 2009) Board Member Committee Chair, Building Owners and Managers Association, BOMA (2003 – 2008) Indy Partnership Board of Directors (2003 – 2008)
Indianapolis Better Business Bureau Board of Directors (2006 – 2007) Chair ($6M Capital Campaign), Damar Services, Inc. (2006 – 2009)
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