Virtual Assistant Intern Organized Admin Support Specialist

OKAFOR ADAKU FAVOUR

Customer service Virtual assistant Admin Support UI\UX Design Data entry

Address: Remote (GMT +1) Email: ***************@*****.***

Phone no: (+234)901-***-**** Linkedin Profile

PROFESSIONAL PROFILE

Reliable and detail-oriental virtual assistant with hands-on experience in administrative support and customer service. Skilled in managing emails, calendars, data entry, and customer communication while maintaining professionalism and confidentiality. Adapt at working remotely, following instructions accurately, and supporting teams to stay organized and productive. Expertise in Google Workspace, CRM tools, Asana, Trello, and Grammarly. Proven ability in managing scheduled meetings, making travel plans, creating an itinerary, and project management.

SKILLS

Administrative support Customer service & client communication Time management Data entry & Record keeping Remote collaboration Microsoft word & Excel Executive management Discretion& confidentiality Proactive mindset Attention to details Online research and Reporting Scheduling meetings Email and calendar management Problem-solving Graphic-design Google Docs and Google sheets.

Tools: Google Workspace MicrosoftOffice CRM tool Product management tools (Asana, Trello, ClickUP, Notion) ChatGPT Grammarly Zoom, Zendesk and Slack.

PROFESSIONAL EXPERIENCE

STANGOFF LTD- Admin support, Virtual assistant& customer service Remote

October 2023- April 2025

Mangaged emails, calendar, and appointments for clients

Provided administrative support including data entry, document formatting, and file organization.

Responded to customer inquiries and complaints promptly and professionally

Handled 90% daily administrative tasks to support business operations

Created and maintained a system for task delegation and process tracking using trello.

Drafted executive reports, investors updates and presentation slides using Google Docs, Powerpoint, and canva.

Virtual Assistant Freelance/ Remote

June 2025- Dec 2025

Detected and flagged a fraudulent email, preventing a potential security breach for the client

Created branded graphic using canva for daily post, promotional campaigns, and course launches.

Maintained confidentiality and handled sensitive information

Handled customer service inquiries via email, chat, and whatsapp professionally.

Conducted online research and prepared reports as required.

EDUCATION

Chukwuemeka Odumegwe Ojukwu University,

Anambra State, Nigeria 2023

BSc in Political Science

PROFESSIONAL CERTIFICATES

Virtual Assistance certificate – Allison 2023

Customer Service certificate – Codecademy 2024

UI/UX Design – Codecademy 2025

Contact this candidate