Dynamic Customer Service & Driver Professional

Karen Minaya

201-***-**** ********@*****.*** Hackensack, NJ 07601

PROFESSIONAL SUMMARY

Dynamic and reliable professional with extensive experience. Excelling in customer relations and efficient order processing. Proven ability to manage time effectively while maintaining attention to detail. Committed to delivering exceptional service and fostering teamwork in fast-paced environments. Skilled in time management and adept at resolving customer issues promptly.

EXPERIENCE

Driver

Pomptonian Food Service, 9/2022 - Current

Operate a food service vehicle to transport prepared meals, food items, food carts, and related equipment and supplies for various locations.

Assist in cold food production, assist the cooks, serve the customers, maintain a sanitary environment and help with production records.

Demonstrate initiative to follow through on assigned tasks without supervision.

Assist with inventory management and restocking supplies as needed.

Monitor food temperatures to ensure quality and safety compliance.

Enter and receive orders through computerized ordering system.

Observe quality and safety standards for safe food-handling practices.

Receptionist/Clerical Associate

SKF Global, 1/2009 – 5/2020

Routed messages, coordinated appointments, and directed personnel to various departments.

Input weekly and monthly reports into Excel for record keeping.

Balanced the cash register and generated reports for credit and debit sales.

Processed refunds and exchanges, resolving complaints.

Assisted with administrative tasks such as filing, copying, and data entry as needed.

Cashier Team Lead

Pathmark, 7/2007 – 10/2011

Operated POS systems to process sales transactions, check inventory, or execute price adjustments.

Monitored and balanced cash drawers before and after each shift.

Coordinated cashier coverage to meet consistent service levels and arranged backup cashiers for high-volume periods.

Greeted and engaged customers, answered questions and offered product recommendations to meet needs.

Assisted with receiving, verification and stocking of merchandise deliveries.

Supported management during breaks by supervising cashier duties and front-lane activity

EDUCATION

Diploma: General

Hackensack High School, Hackensack NJ, Jun 2008

LANGUAGES

English

Spanish

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