Opening General Manager - Hospitality Operations Executive

MOHSIN RIZVI

Manassas, VA 571-***-**** **************@*****.***

OPENING GENERAL MANAGER HOTEL OPERATIONS EXECUTIVE Senior hospitality executive with 14+ years of progressive leadership experience across Hilton and Marriott brands. Proven two-time Opening General Manager with deep expertise in hotel pre-openings, full-service and select-service operations, financial management, GOP optimization, and guest satisfaction performance.

PROFESSIONAL EXPERIENCE

1. Opening General Manager – Home2 Suites by Hilton, Ashburn, VA November 2025 – Present(Peachtree Hospitality Management)

Lead all pre-opening and opening activities for a newly developed Home2 Suites by Hilton property.

Direct recruitment, onboarding, training, Hilton brand readiness, and SOP implementation.

Oversee budgeting, labor modeling, vendor onboarding, purchasing, payroll, and financial controls.

Establish a service-driven, performance-focused culture aligned with Hilton standards and ownership objectives.

2. Opening General Manager – Home2 Suites by Hilton, Falls Church, VA May 2024 – October 2025. (Peachtree Hospitality Management)

Opened a newly built 146-room Hilton property with full kitchens as the Opening General Manager.

Recruited, trained, and led all department leaders and team members across Front Office, Housekeeping, and Engineering.

Held full P&L responsibility, generating $3.5M in annualized revenue.

Achieved and maintained a 50–51% budgeted GOP through disciplined cost and labor management.

3. General Manager – Hilton Garden Inn, Falls Church, VA January 2021 – April 2024 (Palmer Gosnell Hospitality Management).

Provided executive leadership for a 130-room hotel generating $5M in annualized revenue.

Maintained 40–45% GOP through effective expense control and labor optimization.

Improved guest satisfaction scores by 10 points above brand average.

Oversaw Front Office, Housekeeping, Food & Beverage, Engineering, and Capital Planning.

4. Operations Manager – Lansdowne Resort, Golf & Spa, VA February 2019 – May 2020 (Benchmark Resorts & Hotels)

Supported operations of a 4-star, 4-diamond resort with 296 guest rooms, golf course, and spa.

Managed the Welcome Department including Front Office, Valet, and Bell Services. 5. Director of Housekeeping – The Westin Tysons Corner, VA March 2016 – January 2019. (Driftwood Hospitality Management)

Directed housekeeping operations for a 399-room upscale hotel with over 10,000 sq. ft. of meeting space.

Supported a property generating $19M in annual revenue. 6. Housekeeping Manager – L’Enfant Plaza Hotel, Washington, DC January 2013 – February 2016. (Stanford Hotels Group)

Managed housekeeping operations for a 372-room union property with 30,000 sq. ft. of banquet space.

Supervised over 50 union employees.

7. Front Desk Agent Assistant Manager – Key Bridge Marriott, Arlington, VA June 2011 – December 2012.

Promoted from Front Desk Agent to Assistant Manager at a 500-room corporate Marriott hotel.

Oversaw front office operations, guest recovery, and staff supervision. 8. Night Auditor – The Westin Tysons Corner, VA April 2010 – June 2011

(TPG Hospitality Management).

Reported directly to the Controller for night audit and accounting functions.

Balanced POS systems, reconciled cash, and completed daily financial reporting. EDUCATION

Northern Virginia Community College — Business Administration (Completed Two-Year Program)

SYSTEMS & CERTIFICATIONS

OPERA, LightSpeed, OnQ, PEP, MARSHA, ProfitSword, One Yield, M3 ServSafe Food Manager, TIPS Training, CPR & First Aid

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