Operations Administrative Specialist
Resume:
Victoria T. Stone
Wilmington, DE 19711
Phone: 602-***-****
Email: ************@*****.***
Summary of Qualifications:
Computer Applications:
Microsoft Office: Word, Excel, PowerPoint, Outlook and Access
SAP, Controline and Timberline
Accounting software: Quickbooks, BillQuick, ADP and DeltekAccounting
Adobe
Lotus Notes
Goldmine
Accounting:
Accounts Payable
Accounts Receivable
General Ledger
Journal Entries
Administrative:
Document management: editing, creating, computer aided design and producing.
Filing: implementing, updating and maintaining.
Dictation: transcripts and meetings (client and staff).
Office Equipment: copier, image scanner, postage machine, calculator, adding machine.
Telephone Communications: one hundred-line switchboard, voicemail, technical applications.
Typing: seventy words per minute.
Ordering/Inventory Management: Order and maintain stock of office supplies, vendor services and marketing material.
Travel Arrangements: Coordinating staff travel with airline companies, lodging and resort facilities.
Mail Procedures: sorting, distributing and shipping (manual and via internet).
Professional Experience:
Arizona Water Company
Phoenix, AZ
Fleet Coordinator
July 2024 - March 2026
Coordinate day-to-day activities related to the acquisition, utilization, repair, preventative maintenance, and systematic replacement of the company's vehicle fleet.
Follow up with Division Managers and Supervisors to ensure maintenance of company's vehicles.
Contribute to the development of an annual vehicle order.
Maintain accurate records and inventories of resources, fuel cards, insurance, equipment, drivers, and vehicle assignments.
Prepare, edit, and distribute correspondence, reports, forms and documents.
Provide information for vehicles' state registrations and insurance.
Secretary - Operations
July 2015 to July 2024
Administrative tasks and projects which include: processing contracts, windshield insurance claims, formatting/ typing letters, memos, procedures, and job descriptions.
Reports: Best Management Practices, Leak Reports, Property inspections, and meter tests.
Recorded employee safety training and certification updates; Front office duties including training new personnel. Data entry and annual submittals for environmental compliance reporting.
Complied with deadlines, recognize priorities, and work cooperatively to support the needs of the Operations Department.
Responded to internal and external inquiries regarding rules, regulations, policies and procedures by telephone or email.
Organized and implements administrative systems and procedures performing necessary support duties.
Performed periodic audits.
Collaborated with management to coordinate/attend meetings, review documents and reported discovered issues.
Established a system of comprehensive records for all department related activities and transactions.
Managed deadlines and progress to ensure projects are delivered on time.
Assisted in preparing requisitions, obtaining necessary quotes, and creating purchase orders.
Transdev Services, Inc.
Phoenix, AZ
Maintenance Administrator
September 2013 to Present
Time reconciliation and approval for maintenance employees.
Processed, updated and submitted weekly attendance reports.
Managed employees’ onsite records (vacation, sick time, training, licensure and safety).
Assisted union steward with employees' vacation and work Schedules.
Processed payment requests/ reimbursements.
Managed work order files.
EMC2 (Environmental Management Consulting)
Phoenix, AZ
Administrative Assistant
November 2009 to September 2013
Project reporting: Editing, formatting, copying and quality control on report and proposal submittals;
Prepared weekly project status reports.
Accounting: assistance with client invoice billing allocation and submittal preparation; Processed staff expense and time records.
Coordinated travel arrangements, safety training and luncheon orders.
Maintained and reported company vehicles’
maintenance and expenses.
Processed photo logs for site and equipment inspections;
Processed service and order requisitions for office equipment, field and safety supplies.
Receptionist tasks: phone calls/messages, file management, mail processing.
Errands including report deliveries, company vehicle maintenance and supply order pick-ups.
Fluor Maintenance Services (contract through TRS) Mount Laurel, NJ
Accounts Payable and Administrative Assistant
May 2006 to April 2009
Accounts Payable and Receivables procedures including providing payment status to vendors.
Job costing, vendor material information and purchase requisitions processing.
Entered project work order data into system.
Managed proposals and Standard Operations' Procedures.
Processed express and manual shipments.
Education:
Delaware County Community College
Media, PA
Associates Degree January 2003 to May 2007
Business Administration – Accounting
Awards: Dean’s List for Part-time Students,
President Honors’ List
Military Experience:
United States Army Reserves
Pedricktown, NJ
Medical Supply Logistics Specialist November 1991 to November 1999
Processed inventory records into database.
Executed supply procurement and quality control on supply and shipped supplies to facilities.
Performed field training exercises.
Awards: Excellence for completion of Annual Training,
Honorable Discharge
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