Results-Driven Operations & Admin Professional

Professional Summary:

Results-driven Business Operations Associate with extensive supervisory management and customer service experience at the Ministry of Education. Demonstrated ability to enhance operational efficiency and employee engagement, with notable improvements in administrative processes. Proficient in documentation, inventory management, and financial analysis, contributing to streamlined operations. Committed to leveraging analytical skills and collaborative approach to drive organizational performance further.

Areas of Expertise:

Supervisory Management

Meeting facilitation

Customer Service

Data Entry

Executive Assistance

Planning of Management Meetings

Documentation of Minutes

Composing and Issuing Correspondence

Inventory Management

Budgeting and expense reports

Equipment Maintenance

File management

Database updates

Document preparation

Employee engagement

Benefits administration

Recruitment support

Professional Experience:

April 2014 – November, 2025

Ministry of Education - Point Fortin

Business Operations Assistant I

Provided office administration support, assisting the principal with administrative activities, including filing, documenting, and processing minutes

Maintained inventory levels and handled various school-related administrative functions

May 2011 - April 2014

COSTAATT - College of Science, Technology & Applied Arts of Trinidad and Tobago

Library Aide

Assisted in the organization and maintenance of library materials

Provided customer service to students and faculty members

February 2009 - April 2011

Carol's Delights

Manager

Managed office administration and correspondence with the Operations Manager with confidentiality and integrity

Maintained records, prepared sales reports, and supervised and balanced cashiers

Oversaw inventory management, payroll, filing, data entry, and promoted excellent customer service.

January 2008 - January 2009

On the Job Training (OJT)

Point Fortin West (Junior) Secondary School - Point Fortin

Clerical Assistant

Provided clerical and administrative support

June 2005 - July 2005

Ministry of Education

Ministry of Education - Caribbean Examinations Council

Assistant Supervisor (Temporary)

Assisted in administrative tasks related to examinations

Education:

January 2010

University of The West Indies School of Continuing Studies

Certificate in Supervisory and Management

January 2009

University of the West Indies School of Continuing Studies

Certificate Early Childhood Care and Education

January 2004

Point Fortin Educational Centre

Diploma Software Application (Windows 2000)

January 2003

Cedros Composite School 5 CXC inclusive Mathematics and English

Key Accomplishments:

Ensured accurate correspondence within and outside the institution.

Successfully assisted in inventory management, resulting in increased efficiency and minimized loss and theft.

Generated a wide variety of documents, including letters, memoranda, minutes, reports, and spreadsheets using appropriate software.

References:

Mr. Aleem Mohammed,

Principal Primary (Acting),

Point Fortin ASJA Primary School

#02 Bryce Road,

Point Fortin,

648-1936 / 734-6839

Mrs. Waheeda Ali Nagaur,

Senior Teacher (Acting),

Point Fortin ASJA Primary School

#02 Bryce Road,

Point Fortin.

648-1936 / 717-2107

Contact this candidate