Efficient Administrative Assistant with Broad Experience
Resume:
Melissa Hollis
Administrative Assistant
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Bakersfield, Ca
Profile
Versatile Administrative Assistant with extensive experience providing high-level support across the funeral services, retail, and security industries. Proven ability to support senior leadership, including District Managers, by managing complex schedules, streamlining office operations, and maintaining strict confidentiality. Adept at balancing administrative precision with proactive problem-solving in fast-paced environments
Education
General Education, South High School 06/1988 – 08/1992 Bakersfield, Ca
Professional Experience
Administrative Assistant, Greenlawn Mortuary & Cemetery
•Served as the Front Desk Receptionist responsible for answering phones, welcoming and guiding visitors, and escorting guests.
•Provided Administrative and Clerical support by typing obituaries, scanning documents, filing, and managing correspondence efficiently. 08/2022 – 03/2024
Bakersfield, Ca
•Assisted families with necessary paperwork including processing death certificates, insurance claims, social security, or military forms.
•Managed Accounting and Data Entry tasks such as performing Accounts Payable/Receivable, inputting data into company systems like CFSS, overseeing inventory, and recording payments.
•Coordinated scheduling of appointments, collaborated with funeral directors, and ensured timely ordering of office supplies.
District Administration Assistant, Ross Dress for Less
•Managed calendars and organized meetings, handled expense reports for several leaders, and coordinated travel arrangements.
•Produced, executed, and analyzed operational reports and data for store performance.
06/2018 – 08/2022
Bakersfield, Ca
•Partnered with HR and IT to support the onboarding, transfers, and offboarding of staff.
•Composed written communications and managed document filing and scanning.
Oversaw office supply orders and maintained accurate record-keeping. Administrative Assistant, Transwest Security Services
•Manage phone systems, sort mail, and perform filing.
• Book flights, hotels, and coordinate company conferences. 06/2016 – 03/2018
Bakersfield, Ca
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•Post Accounts Receivable deposits, assist with interbranch accounting, and code credit card statements.
• Schedule and manage CDL drivers traveling throughout the US Skills
Microsoft Office Suite (Word, Excel, PowerPoint,
Outlook) or Google Workspace
Data entry and database management
Email management and correspondence
Basic bookkeeping or expense tracking
Calendar and schedule management
Document preparation and formatting
Filing systems (digital and physical)
Office equipment operation (printers, scanners,
phone systems)
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