Customer service

AMBER GARRIS

********@*****.*** 704-***-**** New Bern, NC 28560

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

• Problem solving

• Team collaboration

• Compliance assurance

• Customer relations

• Groundskeeping

• Building maintenance

• Effective communication

• Time management

• Attention to detail

• Safety protocols

• Grounds maintenance

• Graffiti removal

• Building upkeep

• Painting

• Equipment maintenance and repair

• Groundskeeping abilities

• Landscaping and groundskeeping

• Pest control

• Landscaping

• Cleaning and sanitizing

• Facility inspections

• Troubleshooting skills

• Teamwork

• Energy efficiency improvement

• Multitasking capacity

• Quality control

• Cost documentation

• Document management

• Appointment scheduling

• Office administration

• Inventory management

• Customer service

• Health and safety compliance

• Record keeping

• Initiative taking

• Adaptability

• Conflict resolution

• Budget monitoring

• Office staff leadership

• Verbal and written communication

• File systems management

• Spreadsheet management

• Supply restocking

• Preparing contracts

• [Timeframe] balance reconciliation

• Phone reception

• Expense tracking

• Phone etiquette

• Quickbooks

• Calendar management

Maintenance Assistant Ncciw Raleigh - Raleigh, North Carolina 08/2013 - 11/2025

• Performed routine maintenance on facility equipment and tools.

• Assisted in managing inventory of maintenance supplies and materials.

• Conducted inspections to identify repair needs and safety hazards.

• Collaborated with team members to complete maintenance tasks efficiently.

• Maintained cleanliness and organization of work areas and tools.

• Responded promptly to maintenance requests from staff and residents.

• Supported training of new staff on safety procedures and best practices.

• Documented maintenance activities in compliance with facility protocols.

• Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.

• Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism. Summary

Skills

Experience

• Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.

• Used hand and power tools to adjust, connect and disconnect wiring and tubings.

• Replaced worn and damaged parts to keep maintenance equipment fully functional. Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.

•

Salon Assistant Blades & Braides - Havelock, North Carolina 04/2012 - 04/2013

• Assisted stylists in providing excellent customer service and maintaining salon cleanliness.

• Managed appointment scheduling through salon management software for efficient operations.

• Prepared clients for services by providing consultations and assisting with product selection.

• Maintained inventory levels of hair care products and tools for daily operations.

• Ensured compliance with health and safety regulations during all salon procedures.

• Trained new staff on salon policies, procedures, and best practices for client care.

• Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.

• Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.

• Greeted customers and provided exceptional customer service. Salon Assistant Advanced Attractions - New Bern, North Carolina 01/2010 - 03/2012

• Assisted stylists in providing excellent customer service and maintaining salon cleanliness.

• Managed appointment scheduling through salon management software for efficient operations.

• Prepared clients for services by providing consultations and assisting with product selection.

• Maintained inventory levels of hair care products and tools for daily operations.

• Ensured compliance with health and safety regulations during all salon procedures.

• Collaborated with team members to create a welcoming and relaxing salon environment. Sales Associate Zales The Diamond Store - New Bern, North Carolina 05/2009 - 10/2010

• Assisted customers in selecting jewelry and understanding product features.

• Provided exceptional customer service to enhance shopping experiences.

• Maintained merchandise displays to showcase products effectively. Finance Assistant Furniture Liquidators Home Center - New Bern, North Carolina 09/2007 - 03/2009

• Processed vendor invoices and ensured accurate entries in financial systems.

• Coordinated monthly budget reports and maintained financial documentation for audits.

• Assisted in payroll preparation and verified employee time entries for accuracy. Restaurant Hostess Gina's Pizza And Deli - New Bern, NC 08/2005 - 08/2007

• Greeted and welcomed guests upon arrival to ensure a positive first impression.

• Managed seating arrangements to optimize flow and maintain customer satisfaction.

• Assisted guests with menu inquiries and provided recommendations as needed.

• Received incoming and outgoing phone calls for the restaurant. Craven Community College New Bern, NC 08/2010 - 06/2012 Associate of Arts: Cosmetology

New Bern High School New Bern, NC 06/2006

Forensic peer support specialist certification

Education and Training

Certifications

References available upon request.

References

Contact this candidate